Building Community with Loyalty and Rewards

Prosper 2

Prosper² Business Club and Rewards Program is very excited and honoured to be awarded the Best SME Membership Rewards and Incentive Schemes Company 2022 – United Kingdom title by SME News. The company finds it incredibly rewarding to have its exceptional rewards program recognised and celebrated by the wider business community. Join us as we learn more about it. 

The Prosper² Rewards Program has always kept innovation at the heart of its development, and it continues to work towards delivering a service that allows its customers to enjoy an experience as unique as they are. 

Prosper² Rewards is an open-loop, rewards program that allows businesses to reward their most valuable customers with reward points that can be redeemed to a multi-currency Prosper² Rewards Mastercard, which gives them the freedom to spend the points wherever they want, on whatever they want.

The majority of loyalty programs are closed-loop, so when a company rewards their loyal customers with rewards points, those points can only be used with the same company. Prosper² Rewards was created without the same restrictions. Prosper²’s pre-paid Mastercard rewards card gives customers the freedom and flexibility to redeem and spend their rewards points with any company, retailer, or venue that accepts Mastercard for payment. Prosper² understand that no two customers are the same, so offering this customisability to its members and their businesses grants them a far more personal experience.

Prosper² believes that customer retention and loyalty should be a key objective for businesses looking to optimise their customer service, marketing, and sales strategies. Prosper² Rewards gives businesses the opportunity to deliver great customer value and engagement. It provides a full range of white labelling options and services, where clients with a larger customer-base can brand their own loyalty and rewards program without the costs, time, and challenges associated with establishing a flexible, open-loop rewards program. Prosper²’s white labelling service gives members a cost-effective and modern solution to improve their customer relationships, adaptable to different industries and markets. Several multinational clients have incorporated Prosper² Rewards into their marketing and customer retention strategy with brilliant results, both in ROI and customer engagement.

Prosper² Rewards can be accessed through the Prosper² Business Club, an exclusive business members club for SMEs, their directors, and owners. With a membership to the business club, business owners can enjoy a range of benefits and services to help their companies grow and thrive, all included under a monthly subscription fee. Prosper² aims to be an inclusive and diverse business club, so it has a range of membership levels to suit a business’ needs, starting at only £100 a month.

Prosper² is a community-driven business that supports UK SMEs and facilitates networking and collaboration opportunities between likeminded, hardworking business owners, creating incredible potential for further innovation and B2B marketing channels. Prosper² wants its members to know and understand that its business club is shaped by them; it greatly encourages its members to take an active role in building a community they are excited to be part of, so it has many options for its existing members to refer friends and other business owners they believe would be valuable additions to the network.

Prosper²’s staff are dedicated and hardworking, determined to help new, enquiring businesses find the right membership package for them and support existing members with the benefits and services that fit their needs and goals. Prosper² has operated on a flexible working model since it was established, so COVID-19 was a challenge it was ready for. Being unable to host the in-person events it wanted to and with travel to meet with its members being extremely limited, the company established a webinar series to offer members advice, knowledge, and development opportunities on a range of subjects, from SEO to motivating their workforce. It wanted its members to still feel connected to its strong business community, so webinars provided an excellent source of information and a point-of-contact with staff and other members. The team is very excited to get back to in-person events in 2022.

Prosper² Business Club and Rewards Program is always looking towards the future, to develop its community, benefits, services, and rewards program for an ever-changing economy and new business horizons. Most recently, it launched its Prosper² Prepaid Card App for members and cardholders to have instant, on-the-go access to their Prosper² Rewards Account. Members can now view their rewards points balance, redeem points to their prepaid Mastercard, and monitor their transaction, giving business club members even greater flexibility and security with their Prosper² Rewards Card. Prosper² understand that business is more global than ever, so its new app also allows members to exchange their redeemed points into different currencies to use their card around the world.

Prosper² Business Club’s core message is ‘Listen, Engage, Enable’. It is dedicated to listening to its club members and their valuable feedback so it can constantly improve its services. Prosper² is not only here to build a business community but to help entrepreneurs connect and build mutually beneficial relationships. It wants to support UK SMEs in every aspect of business, enabling them to seek new and exciting opportunities, build plans for future growth, and accomplish their goals. Prosper² values authenticity, creativity, and community, offering practical solutions and services that small-to-medium sized businesses need.

Prosper² understand that entrepreneurs want effective, useful benefits and services to create the lifestyle they want, to expand their business, and continue to innovate.

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Akeela Zahair