Northern Enterprise Awards 2020

10 | Northern Enterprise Awards 2020 Oct20389 Best Digital Marketing Agency – Lancashire With a vast amount of experience in delivering high-end online solutions, Complete Online Solutions is committed to helping both small and large businesses to build a successful online presence. We speak to the firm’s founder about its future plans. Web design and digital marketing agency Complete Online Solutions is based in Blackpool, Lancashire and has more than 20 years’ experience in website design, Pay Per Click (PPC) management and Search Engine Optimisation (SEO). The firm prides itself on delivering a complete service for its clients, from initial concept through to completion. Being based in the north allows the firm to work with a range of local and national companies. The north has become a lot more prominent in the business sector recently, which has huge benefits for companies such as Complete Online Solutions. Clients are predominantly Lancashire- based SMEs, although the firm has clients in other parts of the UK and abroad and offers full marketing packages to include bespoke website development and ongoing digital marketing such as PPC and SEO, to increase its ongoing income streams. Managing Director, Tom Smith, founded the firm in 2009 following the decision to create a marketing company which could provide the entire package from start to finish. He tells us a little more about what it is that sets Complete Online Solutions aside from its contemporaries in this highly competitive market space. “Good customer relationship management is a key USP that allows us to put the necessary knowledge and expertise together in order to create exactly what the client requires,” he begins. “As part of this process this enables us to provide new innovative products and services to new and existing clients.” In a future where Virtual Reality, Artificial Intelligence and Augmented Reality are going to play a key part in its growth, Complete Online Solutions ensures that it can continue to be innovative by constantly keeping an ear to the ground for new and emerging technologies and services, which allows it to stay ahead of the game and ensures it can continue to offer clients the very latest digital products. “We are putting the processes in place to start offering Digital Twinning to some of our current clients as well as potential new ones. This will include the implementation of Virtual Reality and Augmented Reality to assist businesses with training, health and safety, prototyping and much more. “This is an exciting, innovative technology that we are really looking forward to rolling out. We know that it will be extremely beneficial to our clients.” As well as exceptional service for its clients, Complete Online Solutions is also committed to providing a happy and comfortable workplace for all its employees and offers all team members the opportunity to learn brand new skills on a regular basis. With regards to the future, Tom and the team are constantly looking for new and exciting services that it can bring to the business. “ As well as offering our website design services, we want to create digital partnerships with our clients, so they have a full strategy that we implement for them during and following the completion of their site. This shows how important the growth of our client’s businesses are to us.” Company: Complete Online Solutions Contact: Tom Smith Website: