Q1 2022

14 | Q1 2022 Jan22285 Successfully Assisting the Future Constantly striving to provide a top-quality service and be the best in the London virtual assistant space is The Administration Hub Ltd. Offering a variety of services to support businesses of all sizes, the firm was recently recognised in the SME News’ Awards for its diligence. We speak to Amy Watmore, Founding Director of the company to find out more about how it has won Best Virtual Assistant and Business Support Services Company 2022 – London. The Administration Hub Ltd is an award-winning virtual support service offering a wide range of cost-effective services including PA duties, administration, finance, sales, marketing and social media, HR support, compliance and much more. In fact, any business support services can be provided by The Administration Hub, along with an honest, professional, trusting and transparent relationship with core values encompassing efficiency, effectiveness, collaboration, integrity and communication. “We work hard to build positive relationships with all clients that are closely monitored regularly to fully understand our clients’ needs and support their short and long-term goals on a flexible basis,” explains Amy Watmore who founded the company in 2017 and Katy Moroney joined in 2019 as a Partner Director. “We understand the need to not be tied into any long-term contracts and work within the here and now especially with so many uncertainties and changes in the world at present.” Setting itself aside from traditional virtual assistants, Amy and Katy offer a service to cover nearly all business and lifestyle needs, whether a client is a start-up, sole trader, SME, established business, or individual looking for more time. The firm’s USPs include a tailored service, a buddy system, a wide range of skills under one all-encompassing hub, a high level experience, plus the ability to seamlessly grow with a company. “Our clients find outsourced support can achieve the same results in a few hours a day compared to a full time employee,” Amy elaborates. “You can overcome capacity issues easily and reduce the amount of time previously spent on tasks in the office. It really is exciting to be part of each client journey and be seen as an extension of their company as we take the time to get to know, care, and understand each and every client on a personal level.” Due to being freelance, with no long-term tied-in contracts, the dynamic duo struggled when the Covid-19 pandemic hit as they were often the first expense to be cut from a company trying to save money. However, despite the setbacks, there were also opportunities which the pandemic presented. “Covid has brought a new calibre of clients and also seen an increase in our enquires. We do have more competitors now since many have launched independently as a VA or started a VA business, but we feel we offer a higher-level service which is unique in its levels of quality control, professional working relationships and the amount of support we can offer in different areas of a business as a whole.” Recently, The Administration Hub was rewarded for its hard work and commitment by being recognised in the SME News’ Awards and named Best Virtual Assistant and Business Support Services Company 2022 – London, and Amy tells us that she owes a lot of it to the support of the incredible team. “The internal culture is to support each other and be on hand to share knowledge when required,” she states. “We meet when possible and team build to really cement our company goals and internal relationships. We provide these for our team to know they are not alone and there is always support and help on hand.” Regarding the future, the committed pair aim to constantly reflect on and review their offerings in order to secure more clients in the UK and further afield, as well as extending their e-learning courses to help support remote workers. Amy concludes, “We understand the need for constant reflection and not to become complacent and to know that our service needs to stand out from the crowd. It’s been a tough couple of years for many businesses out there and we are here to help and support, working with you at your pace to help support your goals and vision and future successes.” Contact Details Contact: Amy Watmore Company: The Administration Hub Ltd Web Address: www.theadministrationhub.co.uk