Q2 2022

44 | Q2 2022 Apr22319 Five Stars for the South East Agency The process of buying or selling a home will likely remain a daunting and stressful task. Yet those going through White & Brooks Estate Agents can rest assured that they will have a smooth ride when looking for their new home. Its five-star team, giving an equally as high standard of service, could only be so accomplished by having a motivated team overseen by an equally as passionate leader. We look to its Managing Director as he wins Most Instrumental Estate Agency MD (South East): Peter Fullegar. With offices in Chichester and Bognor Regis, White & Brooks Estate Agents has admirably serviced local communities since 2019. Managing Director, Peter Fullegar, oversees the Chichester office, where it lists properties across the PO18, PO19, and PO20 postcodes. Of the 85 properties that the office has listed over the past 6 months, only 34 remain on the market, with most of its listed properties being of the 3-bedroom variety. That is nothing short of impressive and could only be so expertly handled by a strong team under powerful leadership. To all of its clients and customers, whether it be buying or selling, White & Brooks showcases a clear motivation and passion to perform. It’s the high quality of work and successes that are a clear result of that desire for a job well done. With each job carried out absolutely perfectly, it is reaching incredible efficiency – with an average time to the sale of just 10 weeks across both of its branches. Knowing that the average is between 18 and 20 days, White & Brooks is quite impressive. Just a glance through the glowing reviews should tell you all you need to know. White & Brooks is a company that is well informed of its local area and market, with a team that remains professional and approachable throughout. Boasting a score of 4.9 stars from 53 reviews, White and Brooks has received glowing praise and many kind words. For a more in-depth look at the many reviews and testimonials: “Having not moved for 25 years, the process of selling a home has changed somewhat during that time. White & Brooks guided me through the whole process with professionalism.” Markets very rarely, if ever, stay the same and the Housing market is no exception. Where ideas, methods and best practices can change drastically over weeks or months, being removed from the said market for over two decades would undoubtedly leave things unrecognisable to someone on the outside. It takes a very patient and knowledgeable team to direct someone through such an overwhelming and unfamiliar process – especially whilst remaining professional and leaving the customer satisfied – and Peter’s team are well equipped for the task. “The whole experience with White & Brooks from start to finish was seamless. Their friendly and attentive customer service, sleek classy aesthetic and outstanding marketing really set them apart from the competition.” A seamless journey from first contact to close of the sale is the dream of anyone and everyone in business, particularly one so complicated as the purchasing or selling of a property. The sales, marketing, and additional operational processes required to follow through on obligations to the customer – and build the positive customer relationships that lead to reviews like these – must be carefully planned out. An MD needs to put together top-notch actionable strategies to best equip their team. Responses like this are proof that Peter didn’t just do this but did it very well. “White & Brooks Chichester were extremely professional and motivated to sell our property in 2021. Special thanks to Sophie Franklin for the help and support throughout the process of selling our home. Moving home is a stressful time for most families, but Sophie made the process easier as she was always transparent and on the case as a very driven agent. Thanks again to Sophie and the team. We are very happy in our new home. I would highly recommend White & Brooks.” There are many factors that contribute to a team’s motivation, and one of those is transparency. Many salesoriented companies may encourage a level of obfuscation from their agents, but it is clear from many testimonials that Peter’s team has been given the freedom to ‘say it like it is’. That level of freedom incentivises a team to truly engage with customers and clients, being more open with the processes and information and allowing their talent and knowledge to shine through more easily. This has been a trend throughout the reviews of White & Brook Estate Agents by the swathe of happy customers and we can only surmise that Peter Fullegar is aware of all of this. Showcasing his experience, skill and knowledge of the industry and business that makes him such an impressive and influential MD. The area has been blessed with a reliable, efficient, and passionate team of estate agents who are meeting and exceeding the expectations of the local community. For this and more we sincerely congratulate Peter Fullegar on his win as the Most Instrumental Estate Agency MD (South East). It is a well-deserved commendation; we hope he continues on his path of unrivalled success for years to come. Contact: Peter Fullegar Company: White and Brooks Web Address: https://whiteandbrooks.co.uk/