Q2 2024

Castle Estates is a family-run real estate agency operating in the market town of Hinckley, Leicestershire. Having provided excellent services to the community for over 40 years, the company is considered to be the oldest, most trusted, and well-regarded professional estate agency in the area. As the company wins its title in the 2024 Business Elite Awards, we take a closer look at how Castle Estates adds a personal touch to the real estate market. Real Estate Agency with a Familial Touch Established in 1982, Castle Estates provides professional real estate services across Leicestershire. The company specialises in residential property sales, lettings, and auctions with a team of trusted property experts on hand to ease the process for its clientele. With a wealth of experience in the real estate sector, the team at Castle Estates offer a variety of services that assist its clients in the selling process. From professional and arial photography shoots of the property, to providing digital marketing assistance and virtual tours to potential buyers. The company was the first in the area to have introduced interactive For Sale and Let Boards that allow for passers-by to access its enquiries page via smart phone. This innovative marketing method has seen an increase in engagement and results for the company’s sellers. In addition to sellers, Castle Estates also provides landlords with expert advice and assistance. Whether a first-time landlord or simply expanding an established portfolio, the company will provide its client with tailored packages to guide them through the process. The company prioritises the needs and wellbeing of its clients with everything that it does. It vows to provide honest, professional advice with an individualized touch that has fallen out of style in recent years. Castle Estates notes that with the latest technological developments, the real estate process has taken on an automated approach through the shift to more remotely accessible services. Castle Estates combines a modern, technological approach with excellent customer services. This excellent service is made possible by the company culture at Castle Estates, one that fosters a passion for providing the best service with the clients’ best interests at heart. The team is close knit, and family-run which inspires high moral throughout the company. Castle Estates was founded in 1982 by David Ellingworth, a building surveyor local to the area of Hinckley. His professional association with the Royal Institution of Chartered Surveyors – a global body that sets the professional standards for the real estate, construction, land, and built environment sectors – has remained at the foundation of the business. Now, over 40 years later, David is fully retired, and the team has expanded to include his closest family members, who share his same vision: his eldest daughter, Hannah Trenfield and her husband Chris, and his other sonin-law Gavin Kirkham, who has been in the industry for more than 10 years. All with a passion for friendly customer service and open communication, they have each become an expert in the field. Moreover, the team have been sure to give back to their community within Hinckley. Just this year, Castle Estates formed a partnership with an incredible local charity, Hinckley Homeless Group. The charity’s mission is to help the Hinckley homeless community and runs a supported accommodation for young homeless people called the Lawrence House. On the company website, testimonials can be accessed that speak for the excellent services offered by Castle Estates. Jane Heaviside writes, “I would wholeheartedly recommend Castle Estates for their advice on how to present the house and when best to market it, their amazing photos and 3D tour, their great communication during the process and the swiftness in which it all happened. The staff are professional, welcoming, and always ready to give guidance.” Aldo Clay says, “A professional, friendly estate agents who are incredibly easy to work with. I would absolutely recommend their service.” Finally, a review from Russell Brewster describes Castle Estates as, “Simply the best. I have had the displeasure of using the services of many estate agents, and sadly were very typical of the reputation they have. How refreshing to accidentally come across the team at Castle Estates. They really have been fantastic, going way above what anyone could reasonably ask of them. The full team are personable and was so nice to chat to them. Special mentions to those that I had direct dealings with – Heidi, Gavin, Chris, and Hannah. If you want to get away from the stereotypical agents to a company that cares, has time for you, and are experts then please choose Castle Estates, they are super.” Contact: Gavin Kirkham Company: Castle Estates 1982 Limited Web Address: https://www.castles-online.co.uk