Q4 2023

Peace of mind is crucial when seeking homecare services, built on the back of a consistent ability to exceed expectations and deliver an outstanding quality of care. My Homecare Leicester (My Homecare) has achieved exactly that, with a history dedicated to compassionate, best-in-class care. We spoke with registered nurse and director, Shiji Leji to find out more on the back of the team’s deserved success in the awards programme. Most Compassionate Nationwide Care Home 2023 Since 2015, My Homecare has become a standout care provider across Leicester and beyond, with a commitment to providing vital services “that help your loved one live comfortably and safely”. Much of this is down to the company’s now crucial person-centred style of care, which has led the way for further expansion with branches across England and Scotland. This locally-focused approach has distinguished My Homecare within a highly competitive landscape, but of course, as with all things in this industry – it’s about the people. The team are the drivers of success. Shiji understands this and offers more insight into some core members of the team, their expertise, and their dedication to incredible care. “My Homecare’s compassionate and hardworking care team has a clear goal to maintain our first-class reputation for providing high quality care. We help people who, either through illness or injury, require assistance to maintain their wellbeing, whilst continuing to live in their own homes and neighbourhood.” “Our care team are local to you. We can help you or your loved one to live comfortably and safely at home.” A key member of this team is Leji Oommen, who is CQC nominated. As a qualified biomedical scientist, Leji has worked in the medical industry for decades, as Shiji explains in more detail. “Leji has worked with the University Hospitals of Leicester (NHS Trust) for 17 years and worked at Royal Papworth Hospital (Cambridge) as a biomedical scientist. Throughout his career he’s always kept patients in the centre and ensured the best possible care in a timely manner efficiently and effectively.” Leji adds that his personal focus is on ensuring that people maintain their independence and dignity. “I want to make sure that we as a team deliver excellent care to each of our service users in the community. I would describe myself as a friendly, approachable, and kind person. My Homecare’s mission is that there is no place like home, and we want help individuals to stay independent living in the comfort of their own homes.” Shiji herself is a qualified nurse with a background in Leicester’s NHS trust within intensive care and research, again with some near two decades of experience informing her current work. “Prior to that placement, I worked in Queen Elizabeth Hospital in Birmingham for two years. I also have a postgraduate certificate in higher education which heavily influences my ongoing commitment to supporting our care staff to provide effective care to our service users.” The compassion behind My Homecare is obvious from the outset, but it informs every aspect of the work the team does, too. Driven by expertise and experience, it has become a truly standout company in a field that requires nothing but excellence to operate effectively. Shiji herself founded My Homecare with the aim to help the people of Leicestershire and the surrounding areas, and in that, she has surely succeeded. A Selection of Client Testimonials “I am delighted with this care agency. Care is being provided in a kind, courteous, and attentive matter. The care provided enables my parent-in-laws to start their day in the best possible manner. Punctuality and attention to detail observed on a daily basis.” “In a time of crisis, My Homecare Leicester responded quickly and with true understanding. They were able to put care in place the following day, which was very impressive. The managers were responsive, kind, and flexible. The carers were friendly, sensitive, and efficient. I cannot recommend My Homecare Leicester highly enough.” “I was very satisfied with the standard of care my mother received. She was treated with care, respect, and dignity. Thank you to all at My Homecare.” Company: My Homecare Leicester Address: The Old Rectory, DBS Office, Main Street, Glenfield, Leicester, LE3 8DG Email.: leicester@myhomecare.co.uk Website: https://myhomecare.co.uk/ Phone: 0116 218 4989 /218 4965

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