Q4 2023

SME News Q4 2023/ 30 Best Full-Service eCommerce Agency 2023 - Cardiff Established in 2007, Big Eye Deers has delivered exceptional digital experiences through a sheer passion for creativity and, ultimately, for the industry it works in. We spoke to Managing Director, Steve Flanagan on the back of the company’s well-deserved success in the awards programme. Here, we find out more on what drives the team ever forwards in an extremely competitive industry. Headquartered in Cardiff and Exeter, and specialising in an industry which demands creativity, expertise, and experience to work hand in hand, Big Eye Deers has swiftly become a standout enterprise on the greater landscape. Today, the company has built a reputation for outstanding ecommerce and web design services, leveraging a variety of platforms such as Magneto, Shopify, and Aero Commerce. For Big Eye Deers, its work is the result of years of expertise honed towards a specific goal and mission – to be the best at what it does. To be the pacesetter. To be client-centric. To be the innovator in an environment that constantly asks for, and requires, innovation. “Our commitment goes beyond delivering projects; we strive to build lasting partnerships.” It’s certainly not an easy task, to balance all of these elements, but Big Eye Deers has more than thrived in this space, as Steve discusses in more detail. “Our journey has been marked by a relentless pursuit of excellence, delivering stand-out digital campaigns and bespoke applications for clients both nationally and internationally. At the heart of our agency are our core values, anchoring our operations and driving our commitment to innovation. We continuously push the boundaries of design and technology to provide clients with cutting-edge solutions. “Our customer-centric approach ensures that we not only understand but also align with our client’s business objectives. Integrity is the bedrock of our interactions, fostering trust and transparency in every engagement. Collaboration is the key to our success, both internally and with our clients. Recognising the power of teamwork, we synergise diverse perspectives to achieve optimal outcomes. Adaptability is woven into our ethos, allowing us to navigate the ever-evolving digital landscape with finesse.” These qualities have pushed Big Eye Deers into a place of evolution and development. An almost constant forward momentum that caters to the needs of the client without losing sight of the ‘big picture’: what will work. Yet, as Steve points out, another element of the company’s success lies in an unwavering commitment to blend creativity with cuttingedge technology, but even that comes in second place to the team itself. “Unlike our competitors, we don’t just design websites; we craft digital experiences that leave a lasting impact. But what truly distinguishes us is our dynamic team, a fusion of creative minds and skilled developers, ensuring every project receives forensic attention to detail. We prioritise user experience, consistently pushing the boundaries of design and technology to offer clients innovative and pixel-perfect solutions. Our core values, emphasising collaboration, adaptability, and sustainability guide us in creating not just websites but meaningful digital experiences.” All in all, the future of the company lies in enhancing the client experience further. Steve and the team are searching for opportunities to explore that area, and to make improvements wherever they may be. That is the plan for the remainder of this year and beyond, as Steve comments in his concluding remarks. “This effort includes streamlining our processes, adopting new tools to improve project management, and investing in ongoing training for our team to stay ahead of industry trends. Additionally, we’re excited about potential partnerships with other local businesses to contribute to the vibrant tech ecosystem in our region. Our goal is not just to meet but exceed client expectations and we’re continually exploring avenues to achieve this. We are confident that the strategic initiatives and projects we have in the pipeline will reinforce our position as a leader in the industry, delivering innovative and impactful digital solutions.” Contact Details Company Name: Big Eye Deers Contact Name: Steve Flanagan Web Address: www.bigeyedeers.co.uk Contact Email info@bigeyedeers.co.uk Telephone Number: 02921 680051