Scottish Enterprise Awards 2020

25 | Scottish Enterprise Awards 2020 Nov20116 Best Marine Turbine Services Provider 2020 Alba Power is the leading global independent for the provision of dedicated support services, to the aeroderivative/industrial gas turbine, power turbine and marine tyne turbines, controls and rotating equipment markets. The business helps its customers to reduce costs by providing high-quality overhauls, repairs, spare parts and field services for mechanical and existing controls support, as well as contractual long term service agreements. It also specialises in developing and delivering upgrades to existing technology through controls, retrofits and tailormade design solutions for total package support from intake to exhaust, for specific customer requirements. As one of the world’s most responsive providers of repair and support services for industrial control systems, delivering high-level user support regardless of the age, condition or manufacture of the control system, the firm also specialises in maintaining control systems where conventional OEM support is either restricted or no longer available. “Our responsiveness and ability to offer spare parts, and quickly, is what really sets us apart from our competitors,” explains Neil McKenzie, the group’s Managing Director. “We always go over and above and deliver exceptional service at all times.” Alba Power’s global customer base has been built up through industry track record, exceptional customer relationships and customer referral, as a result of a continued focus on flexibility and 24- hour service provision. This is achieved through the firm’s commitment to pursue operational initiatives that maximise the availability, reliability, and cost-effectiveness of its gas turbine support operations, including exchange and lease options. With a Head Office in Scotland, incorporating a new custom built gas turbine workshop, and North American headquarters in Houston and Ontario, Alba Power has an unrivalled ability to be responsive to clients worldwide and is truly the leading global independent. Employing more than 55 experts who are all committed to leading industry excellence through product knowledge, technical ability and customer service, the firm has an impeccable track record and excellent levels of customer satisfaction and industry referral. “Our reputation is testament to our vision and ambition to always exceed our customers’ expectations – this is why we are universally recognised and accredited across the global industry,” continues Neil. “Our expert team prides itself on having a partnership approach when working with our customers and offering outstanding product knowledge and technical ability, whilst delivering exceptional service and 24/7 support. Simply put, we provide unrivalled levels of service.” Indeed, the company’s reputation has seen it win many accolades over the years, including the recent nomination as Export Champion for the 2015 Offshore Achievement Awards and having won both Export Champion at the 2014 Growing Business Awards in London and Exporter of the Year at the 2014 BQ Export Awards. It was also a finalist in Northern Star Awards 2013, National Champion representing the United Kingdom in the 2013/14 European Business Awards and received a Silver Award in the RoSPA H&S awards 2013. More recently, it has been awarded the title of Best Marine Turbine Services Provider in the Scottish Enterprise Awards 2020. So, what does the future hold for Alba Power? More of the same and continued investment in employees, as Neil finishes: “We will continue to grow by developing our global footprint further. “We have a strong culture of support at Alba and always look to develop our workforce and promote from within. Our apprenticeship scheme continues to be hugely successful and it is incredibly rewarding to see so many former apprentices flourishing within our team.” Company: Alba Power Contact: Neil McKenzie Website: Neil McKenzie, Managing Director of Scottish company Alba Power, tells us more about the exceptional standards of work which form the firm’s core values, and what the future has in store.