118 | Southern Enterprise Awards 2022 Quality is at the heart of the service offered by the team at Resapol. The business has become renowned for the incredible standard of products on offer, showcasing the best of what the construction industry can offer through knowledgeable staff who care deeply about what they do. The construction industry covers a host of different sectors, and Resapol is no exception. The team has prided itself on the development of an incredibly responsive approach that priorities customer demand. Waterproofing, concrete repair, sealants, adhesives, grouts, flooring or highway and landscaping products can all be found at the various depots owned by the team. It’s not enough purely to have these products on hand, however. What sets Resapol apart from the crowd is a friendly and knowledgeable staff who know how to meet every requirement a customer might throw at them. The team’s pride in what they do means they can rise above the roles of sales and technical support. Their wisdom when it comes to providing the correct way forward has been invaluable to so many over the last few years. Always available on the other end of a phone line, the Resapol team have made a virtue of being highly trained and incredibly proficient with regards to their efforts. Maintaining this standard requires constant work, and the Resapol team have a point of offering training to provide superior quality in every respect. Over a single phone call, a Resapol team member is able to recommend, quote and arrange for whatever products are required to be delivered to any point within the UK. The Resapol depots are spread across the length and breadth of the country, including two SuperCentres in Leigh, Lancashire and London. This range means that the Resapol team are well-equipped to handle orders from a host of different backgrounds. Customers can be assured of their products arriving within two days, no matter where in the UK they are based. Stock is constantly being moved from one depot to another in order to guarantee that products are in the right place when needed. The challenge for the last few years has been tackling unprecedented material shortages, rising costs and increased lead times. Outside circumstances such as Brexit and the COVID-19 pandemic have had a major impact on how they Nov22053 Best Construction Chemicals Supplier Company 2022 operate. Through working closely with suppliers the team have strived to continue offering the same high standard of service to customers. To meet these difficulties required a focus on reinvestment. Managing Director Lloyd Phillips states, “We have always strived to be the best at what we do, and that requires continued investment in the company, including people, marketing and further developing relationships with our stakeholders.” Throughout these unique challenges, the Resapol team have taken the opportunity to reflect on existing strategies and adjust where they are not quite working. By exploring ways of moving forward, the team have created an environment where they will thrive. Looking forward it’s clear that the Resapol team are in a great place. Looking ahead, the priority has to be the continual review of products to meet the needs customers. Clearly, the sustainability factor is one which more and more people are considering. At Resapol, environmental concerns have always been part of the businesses core values. Over the years, the team have taken many steps to minimise the team’s impact, with a comprehensive waste management strategy yielding a 68% reduction in our landfilled weight from 2018 when the strategy was first implemented. Whilst a major success, this is just the beginning of the impressive services that the team have to offer. The future is bright for Resapol, as the team are thoroughly committed to delivering exceptional service to the construction industry. With so many solutions available in this industry, it’s essential that experts like those at Resapol are able to offer best way forward to an industry that is constantly moving forward. We celebrate their success and look forward to their future achievement. Company: Resapol Email: sales@resapol.com Web Address: www.resapol.com The construction industry depends, more than ever, on the expertise of specialists in the field. As a business Resapol have access to over 6,000 products from leading global manufacturers who they work closely with to ensure high quality products for all requirements. In the Southern Enterprise Awards 2022, the team were recognised for their incredible achievements. We dig a little deeper to find out more.
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