SME Transport Awards 2019

10 SME NEWS / SME Transport Awards 2019 , Elgar Coaches Best Coach Hire Company - Worcestershire Feb19218 Contact Information: Company: Elgar Coaches | Name: Janet Portlock Address: Lower Lightwood Farm, Lightwood Lane, Cotheridge, WR6 5LT | Telephone Number: 01905333349 Web Address: www.elgarcoaches.com Having recently celebrated its 20th Anniversary, Elgar Coaches has proved itself to be a key player in the UK’s coach hire market. As part of our overview of a selection of the winners from this year’s Transport Awards we profile the firm to find out more. Specialising in arranged holidays and excursions within the U.K., Elgar Coaches is able to provide its clients with exceptional service thanks to its fleet of ten luxury coaches. The firm also offers continental trips and prides itself on offering only the highest possible standard of personalised service. Following the loss of partner Gordon Price, Janet Portlock has continued to thrive with the business just like Gordon would of wanted. A family-run business, Elgar Coaches boasts a strong senior management team, all of whom are committed to driving the firm to success. “The firm also offers continental trips and prides itself on offering only the highest possible standard of personalised service.” For example, Janet’s’ son Nick Portlock, a Partner in the firm, maintains the fleet to a high standard to ensure that the firm remains competitive and able to offer clients the service they expect and deserve. Operations Manager and Tour Driver Mark ensures that guests get the best service possible at all times, with his friendly and knowledgeable manner whilst also helping to ensure every client receives the best possible service from each and every driver in the firm. Thanks to this client-focused approach, over the years Elgar Coaches has gained a varied clientele ranging from schools & universities, individuals requiring private hire to corporate and group organisers. The firm can also cover tours for other companies. Recently, Elgar Coaches has upgraded its fleet to include two Mercedes Setra VIP Tour Coaches for the comfort of customers, fitted with comfortable seats, plenty of leg room, hot drinks and a toilet. Included in the fleet is a lift coach to cater for less abled travellers. Looking ahead, Elgar Coaches will continue to enhance its offering and fleet to ensure it remains ahead of all the emerging coach hire industry developments and able to offer clients the service they expect.