UK Enterprise Awards 2021

141 | UK Enterprise Awards 2021 Best Full-Service Digital Marketing Agency 2021 & SME News Award for Customer Centricity 2021 Whether you’re a start-up looking for social media help or online brand direction, an established business seeking great videography, photography and animation to bring a story to life online, or a globally renowned brand looking for deeper digital marketing strategies, Socialise Digital can build a plan that’s right for you. To introduce the agency to us, Aaron offers more insight into some of its specialisms and the clients with whom it typically works alongside. “Whilst servicing different clients across the UK, Mainland Europe, North America and Asia, we offer everything from expert social media advertising campaigns to high-end promotional videography with a focus on helping businesses grow their online presence, drive ROI, generate more sales, leads or bookings and better connect with their online customers. Ultimately, we want to offer a remit of services that mean any business can turn to us for help with their online presence or goals”. When dealing with clients, the agency shows genuine customer care, and as Aaron goes on to explain, this has ultimately enabled the team to lead the way in the digital marketing industry. “A relationship with a digital marketing agency always starts off great, but the due care and attention or the quality of work eventually tapers off. However, here at Socialise Digital that simply isn’t the case as we continually go above and beyond for our clients. With round the clock service, regular catch ups and reporting made available and a consistently high standard of work across all of our services, our reputation continues to soar”. Although Socialise Digital is committed to fully supporting all new recruits, the personal qualities of an individual are valued more by the firm as Aaron points out. “First and foremost we aim to find genuinely passionate and talented individuals who are able to add real value to the services we provide. Whilst giving them an opportunity to grow and excel, we offer a range of working bonuses to act as further inspiration”. Despite the recent outbreak of COVID-19 the firm has still managed to succeed during these difficult and challenging times as Aaron explains further. “Continuing to grow despite a very challenging last 12 months is down to genuine hard work from the entire team. Financials have been hit hard across 90% of industries, and even those thriving are still living in a world where their customers and end-users are under unprecedented pressures. So, in order to succeed we’ve had to stay focused on our customers and make sure everything we do reflects our values. “Prior to the pandemic, around 50% of our client base sat within hospitality, so with the industry closing down for many months due to COVID-19, we ensured we were on hand to help guide clients through the period by offering advice. Alongside this, we identified an opportunity for our team to utilise their respective skillsets and help turn the increase in consumers online to the advantage of each of our clients”. Finally, Aaron discusses the benefits of being a UK based business before sharing some of the future plans in place at Socialise Digital. “The UK will always be our home, but due to the flexible nature of the industry and the services we offer, being primarily online based does give us a fortunate capability to service clients around the world. Looking ahead we hope to continue expanding the team and of course our client base, but we only ever do this when we are 100% certain that we’re adding value to what we already have. For example, we won’t ever take on projects or new staff members unless we’re certain that they can truly help and aid our growth”. Company: Socialise Digital Contact: Aaron Trowbridge Email: Web: Address: 60 Hanscombe End Road, Shillington, Hitchin, Herts, SG5 3NB Phone: 07816967001 Feb21170 Socialise Digital is a digital marketing and creative content agency comprised of a passionate and dedicated team of experts who possess a combined 50+ years expertise in the field. In light of their recent success in the UK Enterprise Awards 2021, we caught up with Director Aaron Trowbridge to find out more.