UK Enterprise Awards 2021

174 | UK Enterprise Awards 2021 Apr21719 Scalp Micropigmentation Clinic of the Year – West Midlands Providing a non-surgical and minimally invasive solution to baldness makes Scalp Doctor stand out from the crowd as a leader in SMP procedures. We speak to owner, Mark Fitzgibbons, about what the firm can offer its clients that the others can’t. Scalp Doctor is a Birmingham based clinic providing services in Scalp Micropigmentation (SMP). As a non-surgical procedure, SMP creates the illusion of a full head of shaven hair by implanting thousands of tiny impressions with a specialised pigment. It is an ideal solution for individuals with balding or receding hair, and equally effective for creating the illusion of greater density in thinning hair. Scalp Micropigmentation is the only guaranteed hair loss solution, with instant results, no side effects, no downtime and no medication needed, unlike hair transplants which require ongoing treatments of Finasteride which can have bad side effects. Based at a luxury studio in the Jewellery Quarter district of Birmingham, Scalp Doctor is a comfortable and relaxing space, serving clients from all walks of life that have suffered many forms of hair loss. These include, but are not limited to, genetic forms of pattern balding, cancer-related hair loss, failed hair transplants, alopecia, hair transplant-related scar camouflage. Burn-related scarring can also be disguised, as can failed hair transplants that lack sufficient donor hair to gain desired thickness. As sole practitioner at Scalp Doctor, Mark Fitzgibbons underwent one-to-one training which enabled him to develop his skillset far beyond the average trainee. As a result, Scalp Doctor steers clear of a ‘one-size-fits-all’ approach and prides itself on the intricate and bespoke service that is offered to all clientele. The results and numerous awards gained speak for themselves and the company is fast becoming Birmingham’s number one SMP clinic. The recent Covid-19 pandemic has had a profound effect on the SMP businesses globally and Scalp Doctor is no exception. Having built strong customer relationships, and continued to provide detailed and bespoke consultations, the firm’s clientele has remained loyal and patiently awaited the clinic’s return. As an industry that is poorly regulated, Scalp Doctor wanted its standards to be as stringent as possible to satisfy all of its clients. Mark used this ‘downtime’ to upgrade his qualification and retrained to a Level 4, which is the highest qualification within the SMP industry. He further raised his clinic standards to meet those of ‘The British Association of Hair Restoration Surgery’ (BAHRS) and is one of only three SMP practitioners in the UK to have done so, thus advancing his clinic to that of a medical standard. Mark qualified as a finalist in the ‘Rising Star’ category at the 2019 Team Micro Awards, and a ‘Scalp Technician of The Year’ finalist in the 2020 PMU Conference Awards. Scalp Doctor has also gone on to win the ‘Scalp Micropigmentation of the Year’ category in the 2021 ‘Social Media Hair and Beauty Awards’ (SMHBA). Contact: Mark Fitzgibbons Company: Scalp Doctor Web Address: