UK Enterprise Awards 2021

288 | UK Enterprise Awards 2021 Best Bed & Mattress Retailer - North East England Blaydon based independent company, Beds4U Direct, are head and shoulders above the rest when it comes to providing top-class customer service and value for money. We take a closer look at the firm following its recent success at the UK Enterprise Awards 2021. Getting a good night’s sleep is one of the most important factors in maintaining a healthy lifestyle. As well as a healthy diet and regular exercise, good quality rest is essential to our wellbeing. Making sure we sleep well reduces stress, aids concentration, and helps our immune system and heart to stay strong. Choosing the right bed and mattress can be pivotal in ensuring you get the best night’s sleep possible. As such, getting the best advice is essential. Mattresses can be selected based on body type, size and weight of the sleeper and also how they sleep. Back sleepers, for example, may need a medium-firm to firm mattress. Of course, those of us who suffer back pain are all too aware of the importance of having the correct mattress. The wrong mattress can make nights unbearable. The staff at Beds4U have an unrivalled level of industry experience. Whether online, via telephone or in-person, the team never operate from a sales script, and they certainly don’t use any pressure sales techniques. What’s most important for the company is that every customer finds a bed that’s right for them. Staff create a relaxed and friendly atmosphere in-store, allowing customers the time and space to ensure they make the right decision. Beds4U has been trading online since 2007 and from its current location in Blaydon, Tyne & Wear since 2008. A wide range of beds and mattresses from the UK’s leading suppliers such as Silentnight, Sealy, Rest Assured and Slumberland are always in stock. The firm also seeks out less well-known manufacturers of quality beds, allowing them to offer a superb budget range too. Bedsteads and daybeds, in a variety of materials including metal, solid pine, oak and leather, are sourced from around the world. With over 70 beds on display and over 85 mattress choices, you are sure to find something to suit your sleeping position, your space and your pocket. Giving extra peace of mind, Beds4U offers a one year guarantee and a four-year manufacturer’s warranty on their products. They also promise to beat any competitors price by at least 5%, so you can be sure you’re getting unrivalled value for money. The company goes the extra mile by offering free delivery and an optional assembly service too. In recent times, providing a top-class service has presented additional challenges. During the COVID lockdowns, Beds4U was unable to trade in-store. They concentrated instead on their online business which saw a huge increase in demand. But the growth in online sales was inevitably affected by manufacturer staff and stock shortages, as well as inflated shipping costs. In spite of these challenges, Beds4U managed to keep its cash flow moving, its customers happy and the business afloat. Happily, they are now seeing a swing back to traditional shop sales as well as continued demand for their products online. Beds4U is understandably moving with caution in 2021. Even so, they are currently negotiating a move to a larger warehouse, and with a new director on board and plenty of new ideas in the pipeline, the company has its focus firmly set on future growth opportunities. Contact: Phil Morrison Company: Beds4U Direct Web Address: Jun21226