112 | UK Enterprise Awards 2022 with. Everything the consultancy does, from the services it provides to the relationships it builds, is influenced by its aim to deliver human resources with the human touch. Lucy tells us, “We do not operate like a call centre. It’s important to us that we work in partnership with our clients, offering a deep knowledge of HR. We’re used to acting transparently and diplomatically, as required, and work flexibly to meet our clients’ needs via email, telephone, virtual meetings, and/or onsite as required.” Fitzgerald HR’s on demand service enables SMEs and organisations of all sizes to tap into the experience and knowledge of its team as and when they need it. Employers can simply join the consultancy as a client and then give the team a call when they are seeking an HR solution, and only pay when they use the service. This is a fantastic way for businesses to gain the experience and guidance needed from a team of HR consultants while managing their costs. In addition, Fitzgerald HR’s client membership plans offer retained HR services to match the client’s exact requirements. For example, it has a starter plan to suit smaller organisations, and it can also create a bespoke client membership plan depending on a company’s needs to include set days or hours per week or month, regular onsite visits, or their own part-time HR manager. The client membership plans can include a tailored range of benefits and add-ons in addition to retained HR support from a dedicated HR consultancy team. For example, client members gain access to an exclusive template document library with every template they need to support them in the management of their teams across the entire employee lifecycle. Further benefits can include employment tribunal insurance, payroll, an employee assistance programme, and HR software. Fitzgerald HR is a full-service HR consultancy which helps employers of all sizes to recruit, manage, develop, and retain great people. Its dedicated team of HR consultants can offer specialist HR solutions across the entire employee lifecycle, covering resourcing and talent planning, learning and development, organisation development, HR policy and process, pay and benefits, employee relations, business change, and occupational health and safety. Lucy Fitzgerald founded Fitzgerald HR in 2008 when she made the decision to freelance as an HR consultant, and she found that many of the employers she worked with needed more than an HR advice line; they needed someone to handle their HR for them. Employers wanted to be able to pass over key HR tasks and issues to an experienced practitioner who could identify the right solution to resolve issues, giving them peace of mind and HR insights as they focused on other aspects of their businesses. Fitzgerald HR is now an established HR outsourcing company with a growing team of experienced HR consultants who provide excellent HR support to organisations of all sizes from its head office in Barnstaple, and its network of local offices across the south west and south east (Exeter, Wellington, Bristol, London, Essex, and East Sussex). This extraordinary growth comes with the consultancy’s ability to adapt its services to each individual client’s needs and requirements. Since the beginning, Fitzgerald HR has delivered a truly customised HR service for every client it works Most Innovative HR Consultancy - Southern England May22080 Ultimately, Fitzgerald HR’s solutions are unparalleled with customer service to match, and it is truly leading the way in the industry. Lucy states, “Our network of local offices has enabled us to build strong relationships with the fantastic communities in our regions. The variety of industries and companies we partner with highlights the vivid entrepreneurial economy that the UK has grown. Most importantly, our clients want to do the right thing by their employees, helping us to put the ‘human touch’ in human resources.” And there’s no denying that Fitzgerald HR has a very bright future ahead of it, with ambitious plans for continued growth and several new HR consultants joining the team over the coming months. This is in addition to encouraging continued professional development to ensure team members are always exploring their specialist HR interests and strengthening their expertise across the consultancy’s service streams. Company: Fitzgerald HR Contact: Lucy Fitzgerald Email: office@fitzgeraldhr.co.uk Website: www.fitzgeraldhr.co.uk Monica Wray- Managing Director Lucy Fitzgerald- CEO & Founder
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