44 | UK Enterprise Awards 2022 and 100% retention rate for those SMEs that we have signed up in the last three years,” the spokesperson says. The retainers come with a complimentary HR Platform which has been described by clients as the ‘glue that holds the business together’. Using it is a huge step towards systemising a client’s business, taking away the tasks that take up time. But what really sets Duchess aside is that it really gets to know its clients. “We are client driven; you won’t have a portal with thousands of confusing HR templates from us. You’ll get a bespoke value for money solution which will protect and grow the culture that you have worked so hard to build in your business.” It’s clear to see that customers are at the heart of everything that Duchess does. With a culture that is fun but also commercially focussed, the team is always keeping one eye on the law and its everchanging landscape to ensure that it can translate that for its clients. “We are also always on the lookout for ‘’what’s new’ - like any sector, trends and themes of focus in HR are ever changing and we want to give our clients the best up to date advice that we can. One of the key trends we are experiencing at the moment is the need to structure and direction in businesses that exponentially over the last 18 months, as well as seeing a boom in vacancies too!” The firm’s future plans are bright as it was recently granted the right to make Duchess HR a Limited Company by the Royal Cabinet Offce. It has also been accredited with the Trademark seal of approval. Furthermore, Duchess was recognised in the UK Enterprise Awards 2022 for its work within the industry and given the title of Best HR SME Support Services Provider – South West. “Winning this award has been really special for us. Along with helping more businesses This award-winning HR consultancy based in Bristol, Duchess HR Ltd, offers a personal and bespoke service to its clients to ensure that help is at hand whenever it is needed. We find out more in the wake of the firm being named in the UK Enterprise Awards 2022. With a mission to become the go-to HR outsourced services provider in the south west, making expert HR advice affordable, commercial, and relevant, Duchess HR Ltd (Duchess) is enthusiastic about people – something which is reflected in its values of honesty, integrity, and always putting the customer first. Where most large national HR agencies use call centres, Duchess is different. With no call centre, customers can rest assured that they will always speak to the same person they have initially dealt with, meaning there is no need to explain things more than once. “Our service is personal and bespoke to you, your company, and your issues,” a spokesperson for Duchess further explains. “We will always work hard to find the best, most cost effective and riskfree solution to deal with your situation.” What also sets Duchess aside from competitors is the number of flexible options that are available to business owners. Working either non contractually on an ad-hoc basis (where there may be a one-off issue) or contractually on an affordable retainer, means that clients have complete peace of mind. “We’re so confident that our customers love this service that we have a 30-day notice period (no long contracts here!), Best HR SME Support Services Provider – South West Apr22716 “We will always work hard to find the best, most cost effective and risk-free solution to deal with your situation.” and supporting more charities, we look forward to growing our team, being a real part of the community and hopefully winning many more in the future.” Contact Details Company: Duchess HR Ltd Web Address: www.duchesshr.co.uk
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