Welsh Enterprise Awards 2023

SME News Welsh Enterprise Awards 2023/ 4 Founded in 1973, Totec Recruitment is one of Wales longest established recruitment companies, providing total staffing solutions for large scale projects across the UK and abroad. It is the agency’s mission to match highly skilled workers with employers requiring staff. Totec Recruitment is passionate about providing a qualitative service to both clients and candidates. In celebration of its 50 years of successful trading, Totec Recruitment has received our award for this year’s Best Family-Run Recruitment Agency. The company, previously run by the late Brian Phillips, originally began trading as Total Technology Engineering Ltd. as an employment agency of volume staff for projects completed by Totec’s Engineering Design consultancy and its engineering-based clients. Totec prides itself on its familyoriented approach, with four generations of the Phillips family having worked for the company. In its infancy, Totec Recruitment and Totec Design worked exclusively on supplying engineering and technical personnel to local oil refineries and Scandinavian oil field exploration companies. The business has received widespread acclaim within this field but has since diversified into other sectors to strengthen its market position. Totec Design originally operated as a part of Total Technology Engineering Ltd. but separated in 2000. The group has now earned a stellar reputation for providing high-quality engineering design services to the utilities industry. For over 30 years, Totec Design has partnered with major UK water utility companies and Tier 1 contractors working for Dwr Cymru Welsh Water. During this time, the company has completed the engineering and mechanical design of over 200 modular skid packages for worldwide usage. Totec Design remains a leading supplier of engineering design services to the steel and heavy engineering industries. In 2008, Totec moved to its new offices in Swansea Enterprise Park to further establish its presence and provide improved facilities for its staff and clients. By operating from the same group offices, Totec Design and Totec Recruitment can easily collaborate. Totec Recruitment is able to use Totec Design’s workforce to provide temporary and permanent employees to its engineering clients. Totec Design can also source engineers from Totec Recruitment’s candidates to use for its engineering design projects. During the 2008–2010 recession, Totec Recruitment was chosen to assist in the government’s job search program, which led the business to interview almost 1000 local unemployed professionals and provide them with guidance in their search for new employment. The program was soon expanded to include university graduates, whom Totec supported with one-on-one sessions and seminars. Totec also advised companies that were dealing with workforce rationalisation. Its straightforward ethos of maintaining strong relationships with its clients and candidates allows Totec to plan contingencies and foresee clients evolving needs. This strategic approach allows the business to provide efficient solutions to meet the recruitment needs of its clients and consistently deliver its cost-effective services. Totec serves several prominent clients and has established a long working relationship with many. Totec’s team of highly trained consultants is committed to delivering timely responses to meet the demands of its clients and candidates. Its professional consultants and support team deliver transparent advice to create a tailor-made total staffing solution. Totec has a comprehensive range of recruitment services available, including telephone interviews, screen filtering, reference checks, competence testing, and client/candidate feedback. At Totec, staff understand that looking for employment can be frustrating. It is the company’s objective to always provide a personal, welcoming service and offer consistently supportive advice throughout the recruitment process. Its expert team aims to help candidates secure a new position that suits both employees and employers. Totec offers every candidate reassurance that their CV will be handled by recruitment specialists with in-depth knowledge of their job role and sector. Prior to an interview, the team will inform clients what to expect and offer presentation help. Candidates will also be supplied with post-interview feedback. Despite the pandemic, Totec has experienced steady growth and been awarded new business by domestic and international companies. These companies work in the fields of oil and gas process design, equipment manufacture, wind turbine design and manufacture, renewable energy, steelwork, and water treatment technology, to name a few. Totec continues to specialise in the engineering sector but has Best Family-Run Recruitment Agency 2023 Left to Right in photo: Mike Barker, Dan Phillips, Tracey Eynon, Viv Phillips (MD), Rhiannon Lambert, Josh Phillips The late Brain Phillips (Founder)