Yorkshire & the Humber Enterprise Awards 2018

18 SME NEWS / Yorkshire &Humble Enterprise Awards 2018 , Marigolds Professional Cleaning Company provides commercial and industrial cleaning services in and around the Leeds District. We spoke to Co-Founders and Directors Sukai Jobe and Susan Gumbs, to learnmore about the firm and how it works to provide every client with a top-class service. Best Cleaning SME 2018 - West Yorkshire Supporting a wide range of clients including landlords, estate agencies, student housing providers and many more, Marigolds provide services such as general office cleaning, end of tenancy cleaning, after build cleans, window and carpet cleaning, specialised floor stripping, waxing and sealing, jet washing and steam cleaning, and ground maintenance as well as industrial machine cleaning and maintenance. Sukai explores the importance of winning this prestigious award, and how her firm’s success highlights its commitment to excellence for all of its clients. “Here at Marigolds, we are extremely proud to have been put forward for this award and to have won it. As a very young business it has given us a huge boost in confidence and motivation and to have been recognised in what is a hugely saturated industry we are very proud. Since the beginning our main focus has always been to provide an outstanding service to clients but in order to do this we aim to create an internal culture that embeds our values of trust, respect, reliability, transparency, quality and flexibility.” This internal culture is what sets the firm apart from its competitors and has been central to the firm’s success, and as such it is understandable that Sukai is eager to discuss this further. “Internally, at Marigolds we offer our staff a supportive working environment in which they can flourish, and in turn provide our clients with the superior quality services that they have come to rely on. As such, we provide regular training opportunities for all team members to ensure we embed this ethos through the company. We also use a through recruitment and selection process to ensure we employ the right people for the right roles and also aim to adapt working schedules to fit employees’ personal responsibilities where possible. “It is the team spirit that this culture fosters, combined with the impeccable customer service it produces, that sets Marigolds apart from its competition. Alongside this, it is also the reason why 94% of our clients rate our service outstanding.” Being based in Leeds offers Marigolds many exciting opportunities which Sukai explains in detail. “Key developments specific to the Yorkshire and Humber region are a significant increase in student accommodation high rise, demands to increase social housing i.e. new builds, cities and towns are being heavily invested in to transform them into attractive places to live, work and invest. Cleaning is now seen a necessity rather than a luxury, and as such it is not driving standards and wages up for the 24,100 cleaning employees in the Yorkshire and Humber region.” These developments offer the firm the chance to enhance its success and grow even further, as Sukai and Susan are proud to conclude. “To take advantage of the developments in our region, our sustainable strategy includes a strong emphasis on ‘green cleaning’, technological management support systems and research and development which we hope will facilitate our vision of becoming a local leader within the industry.” “Looking ahead we aim to expand our service offer over the next three to five years by providing a full facilities management operation with a focus on increasing the staff base increasing employment rates in the region. This will help Marigolds to grow and expand, and as such we are excited for what the future holds for our flourishing company.” Marigolds Professional Cleaning Company YOR18029 Company: Marigolds Professional Cleaning Company Contact: Sukai Jobe Address: 1 Cottage Road, Leeds, LS6 4DD, UK Phone: 0113 2178644 Website: www.marigoldsprofessionalcleaningcompany.co.uk

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