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WhatsApp: From chat app to customer messaging platform and beyond

In recent years, messaging channels and applications have experienced a radical shake-up. The once dominant SMS has been toppled by richer chat platforms offering real-time messaging and improved faculty for sharing multimedia. In fact, in 2012 global SMS usage peaked at around 20 billion messages per day and within just two years, WhatsApp had superseded the platform.

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WhatsApp: From chat app to customer messaging platform and beyond

How Alternative Finance Can Boost Your Bottom Line

Following a seismic change in the lending market over the past decade, banks have become far more cautious about offering external finance to SMEs, leaving a gap in funding for UK businesses.

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How Alternative Finance Can Boost Your Bottom Line

3 Reasons Why Small Businesses Should Consider Commercial Combined Insurance

Commercial Combined Insurance is a type of insurance where multiple covers are combined to form one solid package.

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3 Reasons Why Small Businesses Should Consider Commercial Combined Insurance

Building a high performing leadership team

If you’re looking for investment, planning an exit, or looking to step up into a more strategic role, you need a strong leadership team you can trust to take your business to the next level.

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Building a high performing leadership team

The 99% - How manufacturers can complete the puzzle

Alan Bell, UK MD of Troostwijk Asset Management advises SMEs on the opportunities offered by engraining asset management strategy at the core of their operations and utilising zombie assets from other companies.

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The 99% - How manufacturers can complete the puzzle

The Top Five Branding Sins

The Top Five Branding Sins for UK Small Businesses

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The cost of flexible working

Remote and flexible working models are helping SMEs to scale, but they are also creating new leadership challenges

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Driving forward on the GDPR journey

It has come into force without the sky falling in: we are still doing business as before, but with the understanding that we have new data protection rules to adhere to.

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The Implications of New Regulatory Challenges

The Implications of New Regulatory Challenges for UK Small Businesses

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Customers turning their backs on businesses with bad tech

A quarter of Britons have switched loyalty for better tech, while 65% praise GDPR for culling contact with unwanted companies

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Customers turning their backs on businesses with bad tech

Top tips for facilitating an office move

The prospect of an office relocation can be daunting. Yet, it’s often necessary to be able to meet changing business needs, with companies moving office on average every seven years.

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