Fullscreen Menu - Background

Subscribe to SME News Search for an article Our amazing team

Ground Floor, Suites B-D, The Maltsters,
1-2 Wetmore Road, Burton upon Trent
Staffordshire, DE14 1LS

Background
Posted 26th September 2019

Paper receipts preferred by consumers despite environmental misconceptions

A global campaign called Choose Paper has launched today which advocates consumers’ rights to continue to receive paper receipts and aims to raise awareness of their practical benefits and sustainable features.

Mouse Scroll AnimationScroll to keep reading
Fixed Badge - Right
paper receipts preferred by consumers despite environmental misconceptions.


Paper receipts preferred by consumers despite environmental misconceptions

A global campaign called Choose Paper has launched which advocates consumers’ rights to continue to receive paper receipts and aims to raise awareness of their practical benefits and sustainable features.

The campaign is backed by independent research, which reveals that the majority of consumers prefer paper receipts over digital alternatives. The research, conducted by global polling company Toluna, surveyed 8,883 consumers across Europe and North America and found that 69% of UK consumers prefer paper receipts over digital alternatives and 76% believe paper receipts are more practical for returning goods.

Despite the overwhelming preference for paper receipts, many consumers are concerned about paper’s impact on the environment and underestimate the impact of digital receipts. For example, 54% of Brits believe that digital receipts are better for the environment than paper receipts and 38% believe that the sending of emails has no environmental impact. In reality, total emissions generated by worldwide emails is estimated to be 300 million tonnes of CO2 a year – equivalent to the annual emissions of 63 million cars.

Greg Selfe, Campaign Manager for Choose Paper, said: “The environmental performance of paper manufacturers has improved significantly in the past several decades, including considerable investment into sustainable forestry practices. Sustainably managed forests breathe for the Earth, absorbing carbon dioxide from our atmosphere and producing the oxygen we require in return. By storing that carbon, forests help to regulate the global climate, absorbing nearly 40% of the fossil-fuel emissions produced by humans.

“In considering a move to digital alternatives to paper receipts, consumers and retailers need to bear in mind that this option is not free of environmental impacts. Server farms and data centres require vast amounts of energy to operate, with many using fossil fuels as their source. As technology progresses, the demand on these data centres increases and so does the carbon footprint. In fact, the share of digital technology in global GHG emissions could reach 8% by 2025, i.e. the current share of car emissions. This is roughly eight times the current share of the pulp, paper and print industries.”

It isn’t just the environmental facts that the Choose Paper campaign wants to highlight to retailers and consumers. There is another issue at play – that of trust and data protection.

Nearly two thirds (64%) of UK consumers would be unhappy if stores no longer offered paper receipts, and 46% would not trust a retailer that did not offer paper receipts. Furthermore, 62% of UK consumers are concerned that their transaction history stored electronically may be used by organisations for unsolicited marketing purposes.

“Our research shows that most people do not want digital receipts. Consumers prefer and trust paper and there is the very real worry about data security that needs to be considered,” adds Greg. “Customers are only hearing one side of the argument and there is a risk that consumer choice is being taken away. Choose Paper calls upon retailers to respect their customers’ preferences and consider the environmental facts before adopting digital-only solutions.”

Categories: Business News, News, People


You might also like...
Top 5 Trending Website Themes and Designs for 2021News7th January 2021Top 5 Trending Website Themes and Designs for 2021

After a year where we struggled to keep up with the changing rules and regulations upending our lives, it can be bold to assume that one can predict what will happen in 2021. Whether or not the pandemic will ever disappear, one fact remains: the website theme

Surprising Ways Your Start-Up Could Be Losing MoneyFinance8th June 2023Surprising Ways Your Start-Up Could Be Losing Money

When you’re launching a new venture, budgets can be tight and there are always unforeseen costs that can make even the best-laid plans go awry. But the only way a small business can survive is if it’s generating a profit, and there are a few things which c

SME News Media Pack

Every quarter we offer a new issue of SME News which is published on our website, shared to our social media following and circulated to in excess of 78,000 individuals from various sectors across the UK SME marketplace.

  • TickExpand your reach.
  • TickGrow your enterprise.
  • TickSecure new clients.
View Media Pack
Media Pack - Bottom Slant Gradient
we are sme.
Arrow