4 | Finance Awards 2022 Oct22581 Best Independent Mortgage Brokers - Wiltshire The financial landscape is an ever-shifting goliath, and a dangerous place to navigate for those looking to get the best advice for their individual needs. Established in 2019, Mint FS has sought to redefine what it means to operate in the finance space. Following its well-deserved success in the programme, we spoke with Co-Founding Director Matthew Jackson to find out more, from its operations and achievements to ethos and history. There’s been a boom in recent years of new companies looking to establish themselves in industries that have long been defined by brickand-mortar giants. Many, like Mint FS, have pounced on an opportunity to re-define what it means to operate in such markets, all while putting forward a more client-focused image that looks to shift the balance away from the traditional, and into the modern world. These smaller, more agile firms are, after all, better equipped to deal with the changing face of business. Capitalising on the benefits of digitisation, these new businesses can reach clients on a national scale in ways that were often reserved for companies with a plethora of resources to spare. These new businesses are defined by a drive to deliver client-centric solutions that are often out of the grasp of larger companies. It is in this space that Mint FS was formed in 2019, with a goal to reinvent the financial industry to better serve its clients. Founding Directors Matthew and Rebecca Jackson have over 40 years of combined experience, utilising their wealth of knowledge and experience to deliver best in class mortgage, protection and specialist lending services. Here, Matthew takes a moment to explain Mint FS’s operations in more detail. “Having worked for some of the largest names in both the broker world & corporate mortgage advice Mint FS was born out of a need to “find a better way” for our clients – we utilise the latest technology to provide a streamlined process focusing on saving our clients time, money and a lot of hassle. “Mint FS is a mortgage broker that combines the latest technology and decades of experience to deliver a new kind of service. With an easy-touse online portal, customers can access expert advice and simplify the complex mortgage process. We believe that there is a better way – A Fresh Approach to Finance.” By all regards, this approach has proven to be the key to enduring success for Mint FS, with yearon-year growth during a time of unprecedented upheaval and uncertainty. Indeed, achieving any sort of growth during the last couple of years really speaks as testament to the strength of the services Mint FS provides every day. “In a little over three years, we have received over 150 5-star reviews from our clients, which we proudly display on our website. Given the complexity of the mortgage applications we deal with this is testament to the advisor who work for us and the service we provide,” Matthew adds. Mint FS’s clients are often individuals who have been let down by other brokers, or otherwise have niche enquiries that require a bespoke touch that is often just not possible at larger, more traditional companies. “If an enquiry is outside the mainstream – that’s where we excel.” It perhaps goes without saying, but the service that Mint FS offers to its clients originates from the internal culture it nurtures among the team. “We look for advisers who fit our culture and ethos and can integrate into the team and adapt to the way we work. Financial services is a people business and foremost you have to be able to communicate effectively with everyone you deal with. While we love technology, we are no FinTech firm. Our people are our biggest asset, their knowledge, skills, and experience mixed with the best technology the mortgage industry has to offer produces a slick process which stands above other firms in our sector.” “As directors, me and Rebecca ensure we are always available to help the advisors with any questions or queries, and our whole team help each other via our WhatsApp group and monthly Zoom meetings.” Ultimately, the future of Mint FS is one of further growth, capitalising on the team’s burgeoning numbers and reputation for excellence in a sector that can so often be seen as not serving the best interests of the client. That’s where Mint FS has firmly distinguished itself and will continue to set the pace for client-centric financial services. Company: Mint FS Name: Matthew Jackson Email: matthew.jackson@mint-fs.co.uk / enquiries@mint-fs.co.uk Web Address: www.mintfinancialservice.co.uk Address: Unit 6 The Centurion Centre, Castlegate Business Park, Salisbury, SP4 6QX Telephone: 01722 445600 “A Fresh Approach to Finance”
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