Greater London Enterprise Awards 2021

26 | Greater London Enterprise Awards 2021 “It is by employing professional and friendly staff that we create a welcoming atmosphere that not only appeals to our clients but also to our own staff by creating a relaxing and stress-free environment so that staff feel enthusiastic to come to work.” As well as ensuring a strong and happy internal culture, Alison Law is also keen to give back to the local community. Over the past few years the firm has raised thousands of pounds for various charities such as Macmillan Cancer Research, Jeans for Genes and Wear it Pink. During the pandemic it also donated food to both the homeless and the NHS. “We are currently also working with Manchester Youth Zone by donating monthly as well as once a month providing a free legal pop up to allow members of the community to come and speak to us about any legal issues they may have,” says Habib. Regarding the post-Covid future, Alison Law is currently in the process of designing an app that will allow clients to be regularly updated on the progress of their case without having to call the office, as well as working to make the firm more sustainable by getting rid of paper files and going fully electronic to reduce the amount of paper. Recently, the firm was awarded the prestigious title of Best Nationwide Civil & Commercial Litigation Firm 2021 in the SME News Greater London Enterprise Awards, thus further cementing its reputation as a clear leader within the industry. Contact: Habib Rahman Company: Alison Law Solicitors Web Address: www.alison-law.co.uk With a wealth of experience and knowledge spanning a wide range of sectors, it’s no surprise that Alison Law is award-winning. We speak to Habib Rahman about the firm and its core values of customer care and giving back to the community. Alison Law Solicitors is an independent firm dedicated to providing its clients with optimum legal expertise and exceptional customer service. The firm offers legal advice and representation in a range of arears; these being Action Against Public Bodies, Civil Litigation, Criminal Law, Employment Law, Family, Housing, Immigration, Intellectual Property, Leases, Medical Negligence and Personal Injury. It also offers legal aid in Housing, Asylum Cases and Action Against Public Bodies. “Client care is at the heart of our business, and we take pride in the relationships we build with our clients,” explains Chairman Habib Rahman. “We are a modern and progressive firm supporting our clients through direct lawyer contact, specialist advice, a free consultation for all initial enquiries and, most importantly, no hidden costs.” Alison Law’s core values have always centred around client care and Habib tells us that this has not changed from when the company was initially established. “With every client we ensure that they are fully up to date with their case and that we use client friendly language to explain the legal aspects of the case so that they fully understand their case. It is because of this that our clients come back to us with other legal issues they have as they know that we will be fully supported through their matter.” Differentiating from competitors in such an industry can be tricky at times, but Alison Law has clear USP’s that ensure it stands head and shoulders above the rest. First and foremost, as demonstrated above, its client care is second to none, however there is much more that makes the firm unique. Best Nationwide Civil & Commercial Litigation Firm 2021 Alison Law is lucky enough to have both a criminal and civil litigation legal aid contract which covers several arears of law and several of its offices up and down the country. This means that the firm is able to provide legal services to individuals in Manchester, Oldham, Sheffield and Bradfield who are on low income and wouldn’t necessarily be able to pay. “We try and publicise this fact as much as possible,” states Habib. “So that clients who have legal issues but are worried about not being able to afford a lawyer can still come to us with the prospect of obtaining legal aid for them. “It is these legal aid contracts that set us apart from other firms who do not have this option as it allows us to reach more clients and help those in need.” As well as its exceptional services to clients, Alison Law is also committed to ensuring the welfare of its staff at all times and Habib is quick to sing the praises of the dedicated team. “Every single member of staff is vital to the firms success, this includes everyone from our reception and admin staff all the way up to our senior management staff. As mentioned before client care is at the heart of our firm and we believe it is this aspect that brings clients to our doorstep. This client care starts with reception as it is their responsibility to pick up the phones and transfer calls to the relevant department. Thus their friendly and reassuring nature allows clients to know from the start that they are in good hands and our staff will try and do everything possible to help them with their legal situation.” When recruiting new members of staff, Alison Law looks further than just a CV, it also examines how a candidate deals with clients and how they conduct themselves. Jul21259