Greater London Enterprise Awards 2022

4 | Greater London Enterprise Awards 2022 Jul22288 Most Trusted HR Advisory & Consultancy Firm 2022 Since 1983, Peninsula has prided itself on providing an unbeaten level of service to small businesses across the UK. Like most small businesses we came from humble beginnings. While we were once just a few likeminded businessfocused people in a room, we have now gone on to be one of the most trusted providers of employment services not just here in the UK, but around the world. Although we have grown over the years our values have stayed the same. We know the wants and needs of a small business, because we are still a small business at heart. It is these qualities that helped us to grow into the success that we are today. All while retaining a loyal client base helping so many business owners trust us to help them achieve their own success. After nearly 40 years of helping small businesses across the UK, our skills and expertise now stretch way beyond employment law and HR. We also cover health and safety management, insurance, employee wellbeing and so much more. All our services are provided by a team of handpicked experts so you can trust that your business is receiving the very best knowledge and service. Not that long ago we were just a small business ourselves. That means we understand the specific needs of other businesses that started out just like us. At Peninsula, we truly believe that ‘success starts here’. Our goal is to take care of our clients’ business needs so that they can focus on the bigger picture. Whether they have a team of just a few employees or hundreds of staff members we can help them with all things employment. This means more peace of mind for business owners so that they can concentrate on what they do best: growing their company. No matter how big we become, we always stand by our brand values. It is what makes us unique and helps us stand out as the leaders in our field. We are committed to delivering excellent service to all our clients both old and new. Whether on the phone or in our day-to-day visits to clients, all our advisors do their very best to solve all our customers worries and concerns. We want to provide our clients with exceptional knowledge and service each and every day, so they know that we are there to support them when it really counts. At Peninsula we value integrity and strive for it in all we do. We understand that many of our clients feel the same way and appreciate that a company’s reputation is one of its most valuable assets. A company’s reputation tells the world what your business values and that’s why we are so committed to helping businesses to always do the right thing. Our reputation for exceptional service has earned us the Feefo Platinum Trust Service award, in recognition of our dedication to go above and beyond to consistently provide excellent service. Great customer service is not just a one-time deal, it is a commitment to all our clients that they can be confident in our ability. At Peninsula, standing still is not in our vocabulary. We want to be the leader in our field, and to do so you need to constantly be looking ahead for the next big thing. We show this every day with constant innovation, expansion, and our dedication to create new services to solve business needs. We were one of the first in the UK to launch a dedicated 24/7 advice line over 30 years ago. This allowed our clients to access the help they needed no matter what time of day or night, from wherever they were. But as a business this was not enough, so we are constantly pushing to achieve more. Our goal is to be there to help our clients with all aspects of their businesses. Whether it is a visit from a member of our SafeCheck team, or a consultation with Peninsula Face2Face we are here to assist with everything from health and safety worries to mediation concerns. We are constantly looking to the future. That is why we have invested in new technologies, such as creating one of the world’s first HR AI tools that is backed up with nearly 40 years of employment law knowledge. We launched BrAInbox earlier this year, enabling clients to have instant answers to any HR question they have, right at their fingertips. Even better, this is truly smart technology; the more they use it, the better it gets. The world of business is constantly changing, so a major focus for us is investing in our staff. Our training is second to none, and our Super Coaches ensure that all our advisors are kept up to date on the very latest changes to all relevant legislation. We keep our fingers on the pulse to ensure we give our clients the very best advice that’s as current as we are. But it is not all about surpassing goals and hitting targets. We want our clients to develop meaningful relationships with their advisors and see us as an extension of their team. Our goal is to be that friendly voice helping solve the trickiest of scenarios and putting client minds at ease. No matter what issues they are having, they can trust that we have them covered. Here at Peninsula we know how hard it can be to take those first steps when expanding a small business. We succeed when our clients do and that is why we are always by their sides as they take those first big steps to broadening their horizons. Whether it’s hiring new staff or promoting current employees, we have the guidance you need. Starting a business takes passion, and for many employers, that simply isn’t HR. That is why we focus on the complicated processes so that they can focus on what they do best – running their business and dedicating themselves to supporting