Home Me Mortgages is a whole of market mortgage brokerage which specialises in mortgages for first time buyers and helping customers to get onto the property ladder. The firm also has a focus in working with new lenders that could offer private equity loans, as well as working with developers along the way. “We take the clients through the mortgage without any hassle or stress, and more importantly, we help all clients with the solicitors paperwork,” Gaurav Shukla, the firm’s Chief Executive Officer, tells us. “This sets us apart as many brokerages will not help with this element as it isn't their requirement or task to do, however, we like to be there throughout the complete process for our clients.” The firm’s overriding goal is to make sure that it is a trusted mortgage broker, with customers receiving exactly what they need – a friendly expert on their side, offering the best advice and with real people who care about its customers’ goals. Attention to detail is also key to Gaurav and the team, and Home Me also has a strict process to answer any customer query, via email or phone call, within 24 hours. This ensures that clients are never left waiting and that their issues are dealt with quickly and professionally. The internal culture at Home Me is relaxed with every member of the team knowing what they would like to achieve and the firm providing the tools and knowledge for them to do this. “We don't have any sort of micromanagement or pressure to hit company targets,” elaborates Gaurav. “I have always been a firm believer that if we achieve everything in your personal life, you will be happy with work. With this in mind, I have always told our staff that the real target is based on how much they need to earn to achieve their personal goals for the year.” And this is the foundation of the Home Me business. With this method, the business targets take care of themselves while the company looks for people that can challenge themselves to hit higher personal targets and staff members who have ambition to grow. Recently, Home Me Mortgages gained recognition in the Greater London Enterprise Awards for its client-centric approach and named Most ClientFocused Mortgage Brokerage 2023. Now, the future looks exciting! Over the last six to nine months, the mortgage industry has changed and the number of clients has decreased. This means that Gaurav and the team are seeing more people who want to buy in the current climate and therefore Home Me has been able to slow down its marketing activity and come up with new ideas and plans for the future, which include giving something back to the local community by becoming sponsors of Maidenhead United Football Club as well as the new Wycombe Wanderers Community Partners of 2023-24. Contact: Gaurav Shukla Company: Home Me Mortgages Web Address: www.home-me.uk Offering its mortgage services and advice to everyone, from first time buyers, remortgages, home-movers, buy to lets, portfolio landlords, and high net worth, Home Me Mortgages (Home Me) prides itself on its reputation for customer excellence. We find out more in the wake of the company receiving a Greater London Enterprise Award 2023. Most Client-Focused Mortgage Brokerage 2023 "We take the clients through the mortgage without any hassle or stress, and more importantly, we help all clients with the solicitors paperwork,"
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