IT Awards 2023

Zhero provides end-to-end business cybersecurity and IT support to industry sectors across the UK and abroad. Founded in London in 2006, its clients consider Zhero as their bolt-on cybersecurity and IT support department. Zhero is proud to have worked alongside big names such as WeWork, Edmond De Rothschild, Energy UK, Smart Energy GB, and the Federation of Master Builders. The company also has an established partnership with City, University of London, collaboratively working on R&D projects with Prof Raj, Zhero’s Head of R&D and the university’s Director of the Institute for Cybersecurity. Zhero’s founder and MD, Izak Oosthuizen, is a cybersecurity thought leader, entrepreneur and self-professed IT nerd. He is a member of the Entrepreneur's Organisation London and was nominated for the prestigious UKTech50 award in 2023. Izak has made a name as a keynote speaker at events hosted by The Economist, N-Able, and London Market Forums (LMF). At the recent LMF 2023 Cyber Resilience Leaders Summit, he shared cyber-edge cybersecurity and risk mitigation strategies with contemporary pioneers such as Gary Brailsford-Hart, the Director of Information & CISO at City of London Police. Izak is also a best-selling Amazon author having co-authored ‘Cybersecurity NOW’ and ‘Adapt and Overcome’ with fellow IT aficionado, Chris Wiser. As somebody who has cybersecurity flowing through his veins, Izak is the personification of Zhero’s pledge to crush IT chaos and deliver better IT faster without compromise. Words out of his own mouth confirm this promise: “We love crushing your IT chaos and transforming your business.” To this end, Zhero is considered a one-stop-shop for the IT needs of SMEs and offers services that go way beyond cybersecurity. These include AI and automation, cloud solutions, 24/7 Helpdesk, data backup, regulatory compliance strategies, and employee training. The company enjoys an 87% client retention and is in the top 3% of IT providers in the UK. How do they do it? Zhero’s USPs – its secret recipe for success – are envied far and wide. The company applies a ‘Zhero Wait’ guarantee to its clients, all of whom are stunned by the speed at which IT issues are resolved. Each client is assigned a dedicated team consisting of an engineer, a technical specialist and an account manager with superlative technical know-how. The team works collaboratively with clients to develop bank-grade IT security, ensure compliance, and plan effectively for the future. Zhero’s AI-automated customer experience portal is managed by real humans, meaning ‘Zhero Wait’ without losing the personal touch. Behind the scenes and always on point is Zhero’s amazing team of A-players. These guys are all aligned with the same core values of understanding the needs of people, never giving up and being professional, proactive and customer-focused. Zhero can boast a unique people-first culture that thrives on innovation and enthusiasm. At the heart of every employee at the company is the desire to transform everything for the better. As technologies change and improve, so does Zhero. As such, investment in research, development and innovation is embedded in its mission. This includes empowering SMEs to focus on what truly matters by expertly tackling their complex IT issues. And while some technologies like AI are developing at breakneck speeds, Zhero is always cognisant of any inherent cybersecurity risks. In Izak’s words: “We need to embrace technological change but the basics remain the same – secure your network and protect and backup your data.” Zhero is committed to revolutionizing the SME sector by providing the services and products of a global market leader. The company strives to make the Zhero brand synonymous with excellence. It hope that one day when people think of IT solutions, their thoughts will instantly turn to Zhero. With cutting-edge technology and unparalleled customer service, Zhero sets a new benchmark for IT support and cybersecurity. Contact Details Contact: Anri du Toit Email: communications@zhero.co.uk Company: Zhero Limited Web Address: www.zhero.co.uk Zhero is a London-headquartered technology provider specializing in IT support and cybersecurity for SMEs. Zhero was recently awarded the title of Best International SME IT & Cyber Security Support Company 2023. Let’s dig deeper and find out why the company is a well-deserved winner of this prestigious award. Best International SME IT & Cyber Security Support Company 2023

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