10 | Northern Enterprise Awards 2022 Oct22359 Best Cloud IT & Telecom Services Provider - Manchester Incorporated in 2012, Mango Tech is an award-winning managed service provider specialising in cloud technologies where IT and telecoms are concerned. The team at Mango Tech are on a mission to take the headache that is conventional technology and move it into Microsoft Azure, most of the time saving clients a fair bit of money over any contract period. We got in touch with Director, Greg Buchanan to learn more about the company. Mango Tech utilises Microsoft Azure and Microsoft 365 to provide its customers with the latest in IT technology and to keep them on the leading edge of licensing and versions. It also provides broadband, leased lines, VoIP, and mobile, which all tie into the aforementioned Microsoft services, allowing the likes of solicitors, accountants, and financial advisors to have secure access to everything, everywhere. The Mango Tech team have a strong mindset towards cloud transformation, moving conventional phone systems into the likes of Microsoft Teams to allow customers to be more collaborative, and also moving legacy hardware requirements into the ever powerful Microsoft Azure stack. Following the pandemic, companies are more open to the idea of cloud technology to allow teams to work remotely. Prior, Mango Tech was one of the only companies putting all its focus into this. And with the team being owned and operated by ex-military and central government individuals with years of technology security knowledge and experience, the company holds protecting customer data as high priority, giving anyone who deals with it peace of mind. Director, Greg Buchanan tells us, “We have a fantastic brand and reputation. Most IT and telecoms customers will have at least some element of churn or unhappiness. We’re confident this is not the case with Mango Tech. We nurture our relationships and advise based on customer needs – even advising against spending money at times.” The company puts a big focus on ensuring it knows its customer, too, with Greg saying, “We’ve been extremely careful not just in how we provide our services, but who we provide our services to. Choosing our customers just as our customers choose us allows us to have an intimate understanding of what their needs and expectations are.” He accentuates, “We’re confident our customers say we provide impeccable service along with demonstrating our deep technical understanding.” Not only does Mango Tech pride itself in its excellent relationships with its customers, but also in building the company to the great level of success it is at in a relatively short space of time. The team aren’t overworked, understaffed, or stressed like most IT companies, so everyone can have a great work-life balance, and maintain healthy working and personal relationships. Mango Tech also promotes deep technical learning without a focus on qualifications (albeit its teams are qualified). It understands that good technical knowledge comes from someone who is interested in tech and not looking at it as just a job. All its engineers are in the industry because they want to be. Therefore, it places great importance on ensuring its staff are constantly ahead of the curve in terms of the latest technologies, by constantly upskilling and putting them through their paces with industry examinations. As a result, customers can rest assured that the team are the most updated they can be in terms of supplying IT, telecoms, and broadband services. So, how is the future looking for the company? Greg shares, “Onwards and upwards for Mango Tech! We’ve won several awards and are focusing on more of the same. Exquisite customer focus and care whilst providing the best tech the world has to offer.” Company: Mango Tech Contact: Greg Buchanan Email: sales@mango-tech.co.uk Website: www.mango-tech.co.uk “ Mango Tech also promotes deep technical learning without a focus on qualifications (albeit its teams are qualified). It understands that good technical knowledge comes from someone who is interested in tech and not looking at it as just a job ”
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