44 | Northern Enterprise Awards 2022 Artisan Travel tailors every holiday personally, with its packages including everything needed to create a magical and seamless travel experience: flights, airport transfers, accommodation, meals, soft drinks, activities, transfers to the activities, and even cold weather clothing. No hidden costs, all the customer has to do is turn up! Most of Artisan Travel’s staff have been on the trips it offers, tried the hotels, tasted the food, and they have very personal, long-standing relationships with all accommodation, guides, and staff out in the resorts. They work so hard to make each and every trip memorable for customers, truly caring about them, where they are staying, what they are eating, what activities they are doing, and they want to make sure they have the most amazing adventures when they are out there. The team offers a 24/7 emergency helpline, too, for travellers’ peace of mind. The Aurora Zone The Aurora Zone is the UK’s only holiday brand that is solely dedicated to the Northern Lights and Northern Lights hunting holidays. With over 20 years’ experience of tour operations in Finland, Norway, Sweden, and Iceland, the team are experts when it comes to hunting for the Northern Lights, with activity-packed excursions including skiing, husky rides, reindeer farm visits, snowmobile safaris, and ice fishing, along with accommodation such as glass roofed aurora cabins and ice hotels. Activities Abroad Activities Abroad focuses on amazing family activities throughout the whole year, from kayaking in the summer over volcanic lakes, white water rafting and great bike trekking holidays, whale watching and even snorkelling with Dolphins there is something for every family. Covering every school holiday with some great destinations, with some great winter activities including ski school, reindeer and husky safaris, along with magical Santa experiences, where you get to spend the afternoon with Mr and Mrs Claus making cookies! Artisan Travel Company Artisan Travel Company has 50+ holiday choices available which are designed for adults only holidays, who are seeking to visit those bucket list destinations, including majestic fjord cruises in Norway, artic expeditions on board a small ship, or even stay at the ICEHOTEL in Sweden. Indeed, Artisan Travel is the ultimate company to book your bucket list holiday with, not only because it offers extraordinary experiences, but also because of the dedication of the team who make them happen. This particularly shone through during the COVID-19 pandemic when travellers needed support in keeping safe, as well as keeping their holiday options open for when they were ready to travel. The team is glad to be back trading and that people are travelling again, and that the company is still thriving after what was a very difficult time. Managing Director, Amy Hope tells us, “Getting through COVID with all our staff still in place and still with us gives us a great sense of achievement that they stuck with us, and we were able to support them either on furlough, or when they came back, adopting new working techniques with staff being able to work from home and phone to be diverted to handsets, so we could still operate and keep our customers reassured that their holidays were safe to roll over, or be refunded without the company folding in the process.” Ultimately, we at SME News magazine are delighted to be recognising this small company with a global footprint. We are truly rooting for it as it continues to grow and add new trips and experiences to its portfolio. Recently it added some luxury accommodation for honeymoons, weddings, and proposals; a trip to Norway to see Oct22172 Best Tour Operator 2022 - North East the eclipse; more gastronomy tours; and some new skiing trips! It is working with its suppliers constantly to get new things approved and out there for customers. Company: Artisan Travel Contact: Annabel Fleming Email: annabel@artisantravelcompany.com Website: https://www.artisantravel.co.uk/ Artisan Travel is a company consisting of three brands, The Aurora Zone, Activities Abroad, and Artisan Travel Company which specialise in taking guests all over the world to make those bucket list experiences happen, such as seeing the Northern Lights, husky sledding, ice fishing, Norwegian fjord cruises, swimming with dolphins, whale watching, and much more!
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