Q3 2022

Jun22126 Property Management You Can Trust London-based company, Trust Premier Property Management, looks after high-end, long leasehold properties. Delivering best-in-class service to over 250 buildings, the company has grown its base purely based on recommendations. Trust Premier is voted Best Property Management Services Provider, 2022 – London. We take a closer look to find out more. When it comes to excellent property management in the capital, many Right to Manage and Resident Management Companies turn to one company, Trust Premier Property Management. Trust Premier is a registered manager of the Association of Residential Management Agents (ARMA-Q). Known for its expertise in managing listed buildings and high-end developments, Trust Premier currently manages buildings with a combined asset value of over £1 billion. Notable sites include Highpoint I & II in Highgate, Stockleigh Hall in St John’s Wood, Bedwell Hall and the Chalcots Estate. The Managing Director of the company is Michael Yun, who joined Trust Premier in 2006. Under his direction, the company won London Property Management Company of the Year. It continues to alter our perception of the industry by offering all the skills required for top-class property management in-house. This includes surveyors, professional property managers, accountants and legal experts. The company prides itself on managing expenditure as if you were paying for it yourself. Although its fees may be higher than some of its competitors, Trust Premier is confident that its diligent management of each client’s site will result in cost and time savings. Michael explains, “Our typical clients are those that are willing to pay our higher than industry average management fees, in return for exceptional levels of service. Much of our fees are offset by savings that we achieve for the client by exercising due diligence and doing things right the first time.” Each client benefits from a secure access website to view reports and hold copies of essential documents. Tenants are also able to access the site to report maintenance issues with ease. As well as established buildings, Trust Premier works with property developers from the initial planning phase of new builds through to their completion. The company helps with anything from budget preparation to staff recruitment and building insurance. We ask Michael to tell us about the staff at Trust Premier, he says, “Quite simply, our staff are the key to our success. Without them, we would be unable to provide the level of service that we do. We only employ experienced property managers who share our values and dedication. We all take great pride in our work ensuring we achieve the desired result for our clients in a timely manner.” So what challenges are property management companies facing at the moment? Michael tells us, “Cladded buildings and fire risk have been at the forefront of discussion in our industry. These topics will continue to be of critical importance for the foreseeable future. We’ve trained our staff on how to identify potential risks. Being able to articulate such risks to our clients and managing the process in regards to remediation and insurers is vital.” Coming out of the COVID-19 pandemic, Trust Premier has made changes to accommodate staff who wish to continue working from home or adopt a hybrid model. And, looking to the future, Trust Premier is committed to the continuing organic growth of its business. Contact: Michael Yun Company: Trust Premier Property Management Web Address: https://www.trustpremier.co.uk/