Scottish Enterprise Awards 2023

SME News | Scottish Enterprise Awards 2023 | 16 Most Trusted Family-Run Memorial Company 2023 Edinburgh-based Lothian Memorials is a proud family-owned and operated business that was established in 2019, and boasts a team of excellent, dedicated craftsmen who combined possess more than 40 years of experience designing, erecting, and restoring gravestones throughout the Lothian areas of Scotland and beyond. The team is committed to providing work of the highest standard, all while maintaining an affordable price that ensures it stands out in the sector. Bolstered by a free design service to ensure the final memorial is exactly as envisioned, the company’s quality headstones can be found across the country from Stirling to Edinburgh, commemorating lives in a quality and respectful manner. The loss of a loved one brings about incredibly challenging situations, but Lothian Memorials are here to help you through this difficult time. We will do our best to help you make all the necessary arrangements as painlessly as possible. From first contact to completion of your commission we will assist you with compassion, respect and courtesy. Assistance provided by the company begins from the very first time they are contacted and continues through until the memorial has been successfully completed and erected, with the same high level of care and compassion present throughout the entire process. Lothian Memorials’ stonemasons are also registered and accredited by BRAMM (The British Register of Accredited Memorial Masons), so customers can rest assured that their memorials will be handled by a team of experts and erected to the absolute highest of standards. in addition to time served craftsmanship LM provide a free digital design service, allowing customers to see the planned design and make any alterations and adjustments, thus ensuring the headstone is appropriate and fully reflects their wishes. The company’s testimonials speak for themselves, with one customer, Eamonn, crediting the swift and respectful service he received, as well as the extensive range of high calibre headstones that were on offer. In his testimonial, Eamonn stated, “the advice and guidance we received was always accurate and timely and was delivered with respect and compassion. Thank you once again for your services.” The selection is a suitable headstone is of paramount importance and the company's website has a dedicated page that showcases some of the most requested designs and shapes, with these taking the form of a variety of different sizes and stone options, meaning that there is something suitable for every taste. A broad range of price points are also available, with low-cost options providing the same level of excellence for those with smaller budgets. Each of the stones can be transcribed with designs and motifs to fit the requirements of a customer, and Lothian Memorials will happily deliver these products throughout Scotland’s central belt. Among these offerings are the timeless designs of the Smith, Stewart, and Robertson, the slightly more unique styles of the Wilson, Campbell, and Murray, as well as those that feature additional extras in their design, whether it be a dove as in the Leslie, a heart as in the Fraser, or flowers and leaves, such as those present in the Ross. Moreover, variations of headstones are available that feature additional stonework, with flowers embellishing the side of the Hay, and a footballer the Cumming. Where a more religious detailing is appropriate, the Burns, Cameron and Rest designs will be found to be very suitable The end result is thus something that can perfectly reflect the life on an individual and can fit in or stand out at any chosen location. With all of these exceptional styles available, and more listed on the website, in addition to the company’s ability to craft bespoke pieces, customers are free to tailor their chosen memorial into a dignified symbol the person’s life, best reflecting the things that they held dear, stood for, or requested for their headstones. Although it is an incredibly trying time, Lothian Memorials hopes that through its world-class craftsmanship, friends and family alike can proudly be reminded of their lost loved one every time they visit this memorial. All new memorials that are offered by the Lothian Memorials team include free lettering, a beautiful motif sourced from the company’s vast collection, as well as a flower vase if required and the erection of the finished headstone in the location of a customer’s choosing. For those looking for that extra personal touch, the business is also happy to provide such items as statues, photo tiles, and kerbing sets, allowing for the creation of something totally unique that aligns with the customer’s idea of what a fitting tribute should entail. Not only is attention given to the crafting of new memorials, but Lothian Memorials also deals with those existing headstones that have unfortunately fallen into a state of disrepair and can provide such care and attention as adding inscriptions, carrying out headstone refurbishments, and re-erecting and resecuring fallen or leaning headstones. Once more, the business strives to make this process as trouble free as possible, consulting its clients at every stage of the process to ensure satisfaction is guaranteed with the final product after this tireless effort has been completed. In response to the current market, Director Graeme Gonella tells us: We are seeing more demand for memorials that stand out , either in shape or colour. There will always be a higher demand for the classic shape black granite headstone with gold lettering but more and more people are looking to break away from the norm. “Covid and Brexit have created challenges as most headstones are imported from overseas; delays with shipping have not fully returned to normal and memorials that were taking 12 weeks are more likely to take 24. To offset this we have taken the step of sourcing more suppliers and offering our customers a range of prices and delivery times so they can choose what is best for them. “Another area we are looking into, is providing Scottish stone for headstones. For a long time, to keep costs down, stone has, as mentioned, been imported. However we are seeing an increase in people interested in provenance and are working to be able to provide local sourced material for our memorials.” Lothian Memorials also plans on moving to larger premises in the next year, whilst expanding its team. This will inevitably allow Lothian Memorials to take on more customers, to offer continued support in a compassionate and crucial way. With a quality team of professionals who always put the customer first, an array of fitting memorial designs and the option for custom offerings, as well as an unparalleled approach to professional and compassionate customer service, Lothian Memorials has established itself as being a frontrunner in the sector, lovingly providing beautiful tributes and guiding customers through some of the most difficult moments of their lives. With these sterling qualities, the company is a very worthy winner of this award celebrating its authentic nature as the most trusted family-run memorial provider. Contact: Graeme Gonella Company: Lothian Memorials Web Address: