22 | Southern Enterprise Awards 2022 Sep22143 Cocktail Bar of the Year 2022 – Northamptonshire Truva Lounge Restaurant & Cocktail Bar (Truva) is the place to go if you’re searching for authentic charcoal grill food. With a large selection of Turkish and Mediterranean cuisine, from kebabs to seafood, and much more straight from the charcoal grill, the friendly family restaurant provides an array of mouthwatering dishes cooked just the way you like them. Whether you’re dining in a large group for a special occasion or a more intimate gathering, there’s plenty to choose from – and all freshly cooked on the open charcoal grill. There’s an incredibly tantalising range of authentic dishes on the menu, ranging from hot and cold mezes to house specials, fish dishes, items from the grill, and even chef’s specials. With so much on the menu, it makes choosing your meal a feat in itself. Being centrally located in the vibrant town of Towcester, Truva offers a great place to meet, eat and socialise for lunch or dinner, or simply enjoy a coffee and catch-up. “Being a lounge bar, means we offer our customers a choice of just drinks or both food and drinks,” explains a spokesperson from Truva. “We have clients from the local community, plus we have a wide range of new and existing customers. As a restaurant we believe in providing the best for our customers and this reflects on our existing customers who keep returning.” With core values of honesty, great communication, perfection and trust, it’s clear to see that good service and quality food is the utmost priority at Truva. On top of this, the restaurant’s unique selling point, and key differentiator in the fierce hospitality industry, is the relationships it has developed with its customers over the years. “We care about our customer’s opinions, we want them to enjoy and trust in us as a firm,” the spokesperson elaborates. “As a restaurant we aim to bring the traditional Turkish and Mediterranean cuisine to our customers, this is something our customers love and value in us.” The wellbeing of its staff members is also very important to Truva and is something that is very much valued and encouraged within the company. Respect and good listening go hand-in-hand at the Northamptonshire-based eatery with staff members providing both of these when serving customers. “When recruiting, the keys skills I look out for is, any previous work experience, good communication and interaction skills, good teamwork, initiative skills, and working on demand,” the spokesperson states. “A restaurant can be a very demanding especially on busier days, this means that those being recruited have to be able to work on these busy days and provide that customer satisfaction.” Being a family business, the staff at Truva must work as a team to provide the best outcome, and it is this hard work and dedication that has helped Truva gain recognition in the Southern Enterprise Awards 2022 and clinch the much sought-after title of Cocktail Bar of the Year 2022 – Northamptonshire. Being a family business, Truva focuses on ensuring even the little things are taken into account, believing this makes for great customer satisfaction. Things such as being respectful and polite work hand-inhand and it make customers feel happy to have chosen the restaurant for their meal. And it’s clear to see that the customers really do love Truva, as this is reflected in the fantastic five-star reviews that the restaurant consistently gets from its customers. “The reviews we receive are so important, we value them highly and take all feedback into consideration. As a family business, we aim to continue doing well for our customers and improving even more to further build customer satisfaction.” One satisfied customer enthused about his meal, with one dish standing out in particular! “Excellent service, the food was incredible. It is a small place so I would recommend ordering ahead. Nice simple place which was nice and quite homely. It was our first time there and will definitely be going back! “Chicken Shish was to die for, my partner had the lamb shish and potentially the best halloumi I’ve had. Try it for yourself. It’s definitely worth it!” Another Northampton resident couldn’t agree more and found Truva to be better than other local establishments offering a similar fare. “After having a rather disappointing meal at another Turkish restaurant locally, my friends and I thought we’d try Truva. And what a find! Impeccable service right from when we entered. Excellent tasty food, v reasonably priced. Beautiful interior, great atmosphere. I will certainly be back, and recommend!” Likewise, a recent diner just can’t get enough of Truva and is eager to return! “Discovered this gem of a restaurant completely by chance. My brother had the Chicken Iskender and I opted for the Karnivarik (stuffed aubergine). Both were amazing as were the desserts and liqueur coffees rounded off with complimentary Turkish Delights. Our waitress Tia was charming and totally professional. We will be back!” Company: Chef Sula Grill LTD Web Address: www.truvagrill.co.uk There are so many uniquely different and authentic restaurants out there, that dining out has become much more of an experience than simply eating good food. We profile Truva Lounge & Cocktail Bar and find out more about what this eatery has to offer as it gains recognition in the Southern Enterprise Awards 2022.
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