UK Enterprise 2020

74 | UK Enterprise Awards 2020 The Bodyworks Clinic is an injury management clinic which helps and guides their clients throughout their journey from initial consultation and diagnosis, right through to recovery. Best Holistic Health & Wellness Clinic & UK Enterprise Excellence Award for Business Transparency 2020 - Tyne and Wear Jun20222 Established in 2016, The Bodyworks Clinic have a wide range of clients, with ages ranging from young children all the way to those in their nineties. All of these people share a common goal, which is to be able to be both injury and pain free. At The Bodyworks Clinic, they offer their clients a vast range of services, which fall under two categories: clinical services for injury treatment and wellbeing services for maintenance, relaxation and rejuvenation. Since their inception, they have done a tremendous job in educating their clients in how to look after their bodies and maintain their wellness after they have finished recovery. Offering various treatment techniques in order to treat all problems from a more holistic perspective. When this is paired with the advice and self-care tips that they offer, the result is the right outcome for their clients. They have received feedback that there is not another clinic who can offer the same treatment that they do, which is a testament to the methods that the team at The Bodyworks Clinic use. As a result, they have almost a hundred positive reviews on Google and Facebook, all complimenting the service that they provided. The methods used at the clinic enable them to devise a personalised treatment plan for each client. The core values at The Bodyworks Clinic have not changed since they opened their doors back in 2016. Today, the firm’s founder, Kirsty Ritzema and her team are passionate about helping others and improving the quality of life for people in their community. They are a client focused clinic, and every decision they make has their client’s best interests at heart. The Bodyworks Clinic offers a transparent service and has a highly knowledgeable and skilled team, which ensures that they are able to offer both a reliable and a professional service. Each member of the team must embrace the same core values that The Bodyworks Clinic has. They must all be client focused and be willing to go above and beyond for their clients. The current team certainly has the qualities in abundance, but there have been instances where someone has joined and not been a good fit. Kirsty ensures that the team go through training annually to ensure their skills are kept up to date, so that they can continue to offer the best service. As a team, they are constantly communicating in order to share new ideas, concerns and to generally move forward as a unit. Ultimately, the clinic is as successful as it is because of the whole team, they come together and give the best that they can for their clients. Since the Covid-19 pandemic hit, the entire health and wellness industry has been greatly affected, and this is no different for The Bodyworks Clinic. They have stopped all face to face appointments and have instead found different ways to communicate with their clients. One thing they have done was move all of their services online and have conducted consultations via video, as well as sending online versions of rehabilitation exercises. Being able to do this so effectively has been so important for their clients, who have had to adjust to these new methods just as much as the clinic has. In addition, the clinic also offers live streaming of their in-studio classes, so more clients are able to participate from wherever they are. These methods have proven to be very effective, and even once they can have face to face appointments, The Bodyworks Clinic will continue to use them. Looking ahead to what the future holds for the firm, The Bodyworks Clinic aims to take their membership service to a corporate level. Kirsty wants to be able to offer companies a staff health package which they can either pay for fully or partly in order to keep their team healthy, happy and productive. Time and time again, The Bodyworks Clinic has proven itself to be a fantastic injury management clinic, as evidenced by the online reviews by its clients. They put clients at the forefront of everything they do and the results are telling. They are fully deserving of being named Best Holistic Health & Wellness Clinic - Tyne and Wear and UK Enterprise Excellence Award for Business Transparency 2020. Contact: Kirsty Ritzema Company: The Bodyworks Clinic Web Address: www.bodyworksclinic.org