UK Enterprise Awards 2021

154 | UK Enterprise Awards 2021 Apr21536 Best Emerging Online Bathroom Store - County Durham Blue Sky Bathrooms is a UK wide online bathroom retailer delivering great products at great prices to help you create the bathroom of your dreams. When it comes to revamping your bathroom, why leave it to chance? Blue Sky Bathrooms is one of the best in the business in County Durham, so we got in touch with Director Carl Doogan to find out more. The birth of Blue Sky Bathrooms has been an exciting venture for all its directors, taking their expertise in a new direction. The three directors have known each other for some time and have each either owned or still currently own successful businesses. Carl possesses vast knowledge of the retail sector, whereas Michael Metcalfe and Daryll Evans have both had businesses in the trade. Today, the three of them run a leading bathroom store in County Durham. To offer us more insight, Carl provides a brief overview of the business and the kind of clients with whom it typically works alongside. “A product bought from Blue Sky Bathrooms will not only be the most appropriate for the customer’s needs, but it will also benefit from a comprehensive range of products, services and aftersales care that cannot be found elsewhere. Typically, our demographic is generally customers that want great quality and prices and are happy to source the products themselves online. With a free and fast delivery available on all products, customers regularly visit our online store for all their bathroom requirements”. When it comes to competition, the firm’s focus on delivering a personal concierge type service is ultimately what helps set it apart from the rest as Carl points out. “Here at Blue Sky Bathrooms, we’re always available on email, live chat and phone to provide information, re-assurances, advice and help at any stage of a bathroom project. By keeping our margins low we’re able to pass the savings onto our customers in low prices. In the long term our passion to deliver unprecedented service levels will help us grow and support as many customers as possible”. Rather than focusing on any qualifications a candidate may have, instead the firm prefer to base its recruitment on the personal qualities of an individual as Carl goes on to explain. “By focusing on the individual we are able to form a diverse team that can add great value. Nice people who possess great communication skills are empowered to do the right thing for every customer. Here at Blue Sky Bathrooms, we trust our employees in their decision making”. Despite the recent outbreak of COVID-19, the home improvements industry has prospered more than most during the pandemic as Carl explains further. “Although consumer habits are changing with more people ordering products online, we’ve noticed a growth in online purchases during the last 12 months due to consumers being unable to get to the shops or go on holiday. Additionally, we’ve noticed a trend towards more traditional Victorian style bathrooms and our product range certainly reflects this”. Dealing exclusively with UK suppliers in other industries may limit the range of products a business can offer, however for Blue Sky Bathrooms that couldn’t be further from the truth. Carl added “Being completely UK based, we can offer an unrivalled range of high-quality bathrooms products”. Having made great progress in such a short space of time, Carl and the team remain determined to move the business forward as we head into the remainder of 2021 and beyond. “As we begin to enter our second year in business, we will be developing a trade portal, working closer with designers, installers and plumbers and extending our range of products. Moreover, we will continue to hire local people to expand the team and give them a great career opportunity to be part of a fledgling and successful team”. Company: Blue Sky Bathrooms Ltd Contact: Carl Doogan Email: sales@blueskybathrooms.com Web: www.blueskybathrooms.com Address: Blue Sky Bathrooms Ltd, Suite 2 Byron House, Seaham Grange Industrial Estate, Seaham SR70PY Phone: 03333580599