111 | UK Enterprise Awards 2023 Apr23449 Real Estate Agency of the Year 2023 - East Yorkshire The real estate and property industries are challenging – to put it lightly. To be considered extraordinary in this space requires something special indeed, a combination of numerous qualities, and a commitment to delivering incredible results. It wouldn’t be a leap to say that Symonds and Greenham Estate Agents has achieved such results. Sales Manager Gemma Johnson talked to the magazine to explain how the agency has secured its impressive reputation. There are few industries as reactionary and unpredictable as real estate. As such, companies that thrive in this space must have a robust foundation to secure enduring success. If the fundamentals, mission and ethos are unsteady, then everything else false around it when pressure is applied. And you could say that pressure is certainly being applied to the current market, though there are signs of ongoing regional strength. Yet, Symonds and Greenham Estate Agents has thrived, and will continue to for some time yet, because it has nailed the fundamentals, and built a strong agency that revels in its in-house experience and expertise. Here, Gemma begins by offering more insight. “We are an experienced and driven team with a wealth of knowledge of the industry wanting to offer a fresh approach to selling or renting property. We pride ourselves on being proactive, honest and reliable and have a team of people who care about the company as much as the directors do. As one big family we strive to be the absolute best in our field, and this tells in the service and support our clients get. We pride ourselves on every aspect of our service and are continuously trying to find new ways to be the best at what we do.” This client-centric approach has proven itself to be key for the agency. Often, it’s not simply a case of being the client’s ‘yes man’ but being open about establishing expectations and parameters. “Selling a home is the biggest financial transaction anyone undertakes in their life, and we believe people deserve an honest and frank approach. We will never shy away from a difficult conversation if it is for the good of our clients.” To ensure this central ethos continues, Symonds and Greenham Estate Agents aims to hire talent that compliments its approach. In this, as Gemma moves on to explain, the team look for new hires that are enthusiastic and hard-working. “Passion is one of our top priorities when hiring new staff. All staff are in the process of, or due to begin their Estate Agency qualifications paid for by the company, and teamwork and common goals are the forefront of our priorities. The directors have created such a lovely place to work that everyone wants to be the best and wants the company to succeed beyond all measure. To say we’re like a family is an understatement, we all love being part of something so exciting.” As a result of all of the aforementioned, Symonds and Greenham Estate Agents are looking to further reinforce their reputation as one of the absolute best at what they do. Gemma adds. “We are always considering opportunities to expand on what we do. In 2023 we want to cement ourselves as the top selling and top listing agent in the whole of Hull and the East Riding for the fourth year running.” The future looks incredibly bright for the team as they continue to support their clients in present and accessible ways. Gemma concludes, “We try to blend traditional values with modern marketing such as the use of social media, which is something we feel we are spearheading in our region, and we are really proud of the additional interest we get for our clients off the back of it.” Company Name: Symonds and Greenham Estate Agents Contact Name: Gemma Johnson, Sales Manager Address: 412 Cottingham Road Hull HU6 8QE Web Address: https://symondsandgreenham.com/ Contact Email gemma@symondsandgreenham.com Telephone Number: 01482 444200 “ We pride ourselves on honesty and transparency. Estate agents traditionally have such a bad reputation and we do not believe in simply telling people what they want to hear. ” Gemma Johnson, Sales Manager Joe Greenham, Director, William Bonell, Head Valuer, Richard Symonds, Director
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