78 | UK Enterprise Awards 2023 Apr23204 Best Tambour Door Systems Manufacturer 2023 - North West England Tambour Solutions is a family run business located within the northwest of England which specialises in producing excellent quality, British made plastics and aluminium effect tambour doors systems. A ‘tambour’ door is a sliding door made up of connected slats which open vertically or horizontally as the door is opened. They are a popular choice across various industries, such as hairdressing and beauty, cafes and office suppliers, amongst others, and they come in a wide variety of different shapes and sizes to suit. With many years’ worth of experience, Tambour Solutions offers a highquality service of tambour doors to a wide range of sectors, including residential, kitchens, bedrooms, campervans, caravans, motorhomes, boats, and yachts. The firm’s Managing Director, Ian Jones, tells us a little more about what differentiates the company from its competitors. “Our fresh and innovative approach makes us standout, thanks to our product knowledge and flexibility,” he begins. “Our focus is to provide high quality products that are reliable and perform exactly to your requirements. We are committed to delivering customer satisfaction through the excellence of our work and see ourselves as an extension of our customers business.” The company was formed in 2020, during the Covid-19 pandemic. With more than three decades worth of experience within the plastics manufacturing industry, Ian saw a gap in the market for tambour doors. With this, he also saw a prime opportunity to invest in something new and therefore he began to produce tambour doors for the campervan sector, which then led him to being able to facilitate entering into other fields. Tambour Solutions was born! “Our mission is now to strive for quality and service as a UK family led business,” he enthuses. “As a team we use smart measures to achieve our goals, from this the business and team have seen successful growth.” The company’s values centre around honesty, quality, service and price, and it is committed to staying true to its values by identifying the individual requirements that are specific to its customers’ needs. The firm achieves this by building relationships with its suppliers to source the very best quality products at the most competitive prices, with its unique selling point being that it is a completely bespoke company that manufactures to order, thus creating a steady flow of supply and demand. In a forever growing industry and world, Tambour Solutions has had to adapt just as quickly as the economy, however Ian has used this to his advantage and, through gap analysis, he has noticed many key developments that are missing within the sector. “This has impacted us positively by being able to branch out into new territory which has opened new doors,” he tells us. “Using social platforms to its full advantage makes sure our outreach is maximised to the best of its ability in order for us to reach new and wider audiences.” When it comes to onboarding new team members, Ian is determined to ensure that the same high standards his customers have come to know and expect are kept. He does this by looking for individuals who are able to work collaboratively, lead by example, and prioritise both internal and professional growth. Recently, in recognition of its incredible journey from inception through to present day, Tambour Solutions received the honour of being named Best Tambour Door Systems Manufacturer 2023 - North West England in the UK Enterprise Awards 2023. Looking forwards, Ian now has his sights firmly set on growth. With a forecast of capital growth behind him, and details of new markets to enter, it seems that global expansion is very much on the cards! And if the consistent five-star reviews are anything to go by, we expect Tambour Solutions to be a household name sometime soon! For example, R Walker was delighted with his experience with the company. He stated: “Ian and the team carry out a fantastic and professional service in supporting our customers conversions! Very happy to continue supporting Tambour Solutions.” Similarly, a firm that specialises in vehicle conversions is also firmly supporting Tambour Solutions, and said: “Our ‘go-to’ company! Tambour Solutions are perfect for my business converting vans to campers and motorhomes. They deliver what we need with superb customer service, delivery timescales and most importantly an endeavour to work with their customers to provide a solution to fit whatever application.” Finally, Y McCormack was so impressed with the knowledge, expertise and advice received, she felt compelled to leave a glowing review! “I don’t normally leave reviews, but I had to. I know nothing about tambour doors so decided to email first for some expertise and did Ian deliver! Talked me through the options and fittings, gave him the exact measurements I needed and colour, a week later a custom door and fixings were delivered, for a great price too (eBay was quoting £20+ more) “When we realised we needed to move the door back a little, and required a couple of extra slots to lengthen, Ian was just an email away and sent them to us for the price of the postage only. Can’t recommend their customer service anymore. If you need a tambour door, this is where you need to go!” Contact: Ian Jones Company: Tambour Solutions Web Address: www.tamboursolutions.co.uk Based in Southport, Tambour Solutions was formed when the director Ian Jones, Noticed there was a gap in the market for a niche product. Fast forward three years, and business is booming! We speak to the firm’s Founder, Ian Jones, about the company and his plans for the future as it is recognised in the UK Enterprise Awards 2023.
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