80 | UK Enterprise Awards 2023 Apr23140 Best Cleaning & Property Maintenance Business 2023 - London Whether you’re a landlord, a tenant, a homeowner or a business renting an office, property maintenance is something we all have to face! Not only does Chloe Cleaning & Maintenance Ltd offer a full range of services - it does it all with a smile and a friendly face! We find out more about the company and the array of solutions it can provide as it is crowned in the UK Enterprise Awards 2023. Chloe Cleaning & Maintenance Ltd (Chloe Cleaning) is an experienced property maintenance service provider in the London property market. The dedicated team of highly trained staff and the trade accredited workforce are committed to helping clients 24 hours a day, 365 days a year and can provide the highest level of customer service and quality for all types of property maintenance, giving clients the confidence that their needs will be addressed quickly and professionally. As proud members of the Association of Healthcare Cleaning Professionals and the British Cleaners Association, Chloe Cleaning has been providing property cleaning and maintenance solutions across the commercial spectrum for many years, including households, office blocks, student accommodation and retail premises. The firm can assist with all aspects of property management such as plumbing and heating, electrical service, building maintenance, and more, the firm’s unique management system guarantees a quality service that its wealth of loyal clients have enjoyed over the years. “Chloe Cleaning is a multifaceted home improvement service, which is the simplest way I could put it!” explains a spokesperson for the company. “We have a large client offering, each is tailored to the clients’ wants, needs and options. This ranges from carpet, residential, and office cleaning to remodelling, repairs, loft and kitchen extensions, and landscaping for properties of all sizes.” The firm’s mission is simple – to be the ‘goto’ home improvement service in and around London – and it has been on an upward trajectory for about three years, which makes the Chloe Cleaning team very humble. “It means our work speaks for itself,” the spokesperson elaborates. “It means we’re doing the simple things consistently right. I think clients want that, whether we’re discussing smaller house or flat cleaning jobs, or larger house extension work. Those little details matter enormously.” Regarding the company’s comprehensive cleaning service for both domestic and commercial clients, whether you are a landlord or a tenant, Chloe Cleaning can provide a thorough and professional pre- or post- tenancy cleaning service, as well as dealing with all manners of electrical and property maintenance services. The firm ensures that all areas receive a thorough deep clean, and has vast experience working with both public and private sector authorities, as well as directly with tenants. Landlords can expect a swift reoccupation and tenants a successful deposit recovery thanks to the experienced and professional service. Then there’s a comprehensive range of property maintenance services too. For example, if your paintwork needs freshening or you’re looking to completely redecorate your property, Chloe Cleaning promises to meet, and exceed, your expectations. From recommending the best quality materials and paints, to offering a convenient emergency 24hour painting service, the firm also specialises in paper hanging, wallpaper stripping and so much more. Finally, Chloe Cleaning has diversified to also offer handyman and electrical services, using a team of electricians which are NICEIC accredited and work to exceptionally high standards, as well as an in-house diagnostic team that are contactable via email, and will aim to offer a same day response – perfect in an emergency situation! One of the emerging trends that Chloe Cleaning has seen recently is the move towards much bigger projects. The team has been receiving more and more requests for total property work, especially in the affluent Mayfair and Knightsbridge areas and the spokesperson tells us how lucky the entire team feels to get to work with such beautiful properties, in such prestigious parts of town. Staying true to its values is what has really kept Chloe Cleaning grounded, and it is this which helps to ensure that customers return time and time again to utilise the firm’s exceptional services and solutions. “You are only as good as your last job, and we are very particular on this saying,” states the spokesperson. “A lot of Chloe Cleaning’s values stem from a military background, which not very many people would first assume. Having spent eight years in the Special Forces, the firm has a very structured and disciplined environment. Alongside the structure and discipline, I developed an eye for precision, and determination for completion of tasks to an almost military standard. This could potentially be our biggest strength and what sets us apart from the rest.” Another key factor that helps differentiate the company from others is its commitment to teamwork. With such a breadth of diversity across the team members that Chloe Cleaning recruits, there are a lot of different
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