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Category: Technology

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WhatsApp: From chat app to customer messaging platform and beyondNews3rd August 2018WhatsApp: From chat app to customer messaging platform and beyond

In recent years, messaging channels and applications have experienced a radical shake-up. The once dominant SMS has been toppled by richer chat platforms offering real-time messaging and improved faculty for sharing multimedia.

Customers turning their backs on businesses with bad techNews5th July 2018Customers turning their backs on businesses with bad tech

A quarter of Britons have switched loyalty for better tech, while 65% praise GDPR for culling contact with unwanted companies

7 Time Saving Technology Tools Essential for SME SuccessNews22nd May 20187 Time Saving Technology Tools Essential for SME Success

In this article we will explore a series of tools that will help you work more effectively and free up some of your valuable time - so you can concentrate on making your business a success.

Helping SMEs get on Board with AINews10th April 2018Helping SMEs get on Board with AI

Salvatore Minetti, CEO and founder, Prospex discusses the need for SMEs to embrace AI solutions.

How new technologies are driving customer experienceNews5th April 2018How new technologies are driving customer experience

In a world where customers demand solutions to their problems in the click of a button, 24/7, 365 days a year, customer expectation is now driving the demand for exceptional customer service more than ever before.

Fusion242 Releases Their Cloud242 IoT / M2M Data & Information PlatformNews20th July 2017Fusion242 Releases Their Cloud242 IoT / M2M Data & Information Platform

The Cloud242 platform gives organisations a cost-effective, high tech capability to capture, store and analyse data from external devices and systems. The platform can be extended with custom analysis and reports, dashboard widgets and modules, through the web

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