Air France-KLM is the leading group in terms of international traffic on departure from Europe. It offers its customers access to a network covering 314 destinations in 116 countries. With a fleet of 548 aircraft and 101.4 million passengers carried in 2018, Air France-KLM operates up to 2,300 daily flights. We profile the company to find out more about the award-winning services it has to offer.
Contact centres are still wasting precious time on administration instead of servicing customers. Colin Hay at Puzzel believes the answer is, quite literally, staring you in the face. Here are 5 tips for improving the customer experience using the latest agent desktop applications.
Welcome to the Q1 edition of SME News Magazine, your source for the latest news, announcements and features about up-and-coming enterprises across the UK.
This year has delivered its own share of trials and tribulations for SMEs across the country, with 2019 looking to be no different.
Welcome to the Q3 edition of SME News Magazine, your source for the latest news, announcements and features about up-and-coming enterprises across the UK.
Welcome to Q2 edition of SME News, your source for the latest news, announcements about enterprises throughout the UK.