Greater London Enterprise Awards 2023

66 | SME News Greater London Enterprise Awards 2023 Most Compassionate Domiciliary Care Agency 2023 NHES Care offers a bespoke care service that focuses on enabling individuals to remain in their own homes for as long as possible, supported by devoted and well trained visiting domiciliary help. The company is based in Surrey, but also delivers services stretching across Berkshire, Buckinghamshire, West London, and recently in Oxfordshire. Home care services currently find themselves in a position where considerable demand is being placed upon them, with an everincreasing number of people expressing the preference for care to be conducted in their own homes. NHES, which is run by a registered nurse with vast experience in the social health care sector, is a highly rated provider of such services. It provides person-centred care that is catered towards both the young and adult population sectors, ensuring needs are met whatever the age or health needs of the individual service user. NHES is registered and regulated by the Care Quality Commission (CQC). NHES core aim is to maximise people’s potential through delivery of excellent health care services, assisting with daily living, and promoting physical, social and mental wellbeing. The services it offers encompass personal care, nutrition and hydration, administration of medicines, live in care, respite services, waking night and day sitting. NHES also specialises in complex areas such as tracheostomy care, gastrostomy and nasal gastric tube management. Additionally, NHES staff are trained in stoma care, administration of oral chemotherapy and palliative and end of life care. Health and social care services have undergone a shift during the last few years, moving away from acute hospital settings to care conducted in the community. Many of the services offered by domiciliary staff were previously only available in hospitals or care homes, but the change to home care is allowing people to fulfil their desire to spend as long as possible still living in their own home. NHES Care staff are skilful, compassionate, caring, kind and respectful to their patients, always considering their personal needs and preferences. “At NHES Care we are passionate about the quality of care we deliver, promoting choice, privacy and dignity in all what we do. We are compassionate and understand that our service users are unique.” NHES is proud to deliver care which is safe and of a high standard. NHES works in partnership with service users, their family members, and other professionals involved in the individual user’s care needs. NHES ensures a comprehensive delivery of person-centred care at all times. NHES stands out in its field because of the value and ethos of its team, who strive for excellence in all aspects of care provision. NHES builds trust with clientele, from the very beginning, with its friendly team fostering inclusive processes from the initial assessment stages. Personalised care plans are created according to the individual’s unique wishes and reviewed on daily basis. NHES devoted staff have long term work experience and expertise in care work. They are satisfied by their work, and the training and development provided by NHES. They recommend the company as a great place to work, highlighting the excellent mentorship, according to a recent staff survey. Currently, NHES Care provides services to some parts of West London, and due to its office location has also been able to offer employment opportunities to local people. It plans to bring its service to the inner part of London and has a vision to continue expanding to other areas. NHES, always offers fair recruitment processes with inclusive and equal opportunities and celebrates its multicultural team, takes pride in being able to provide job opportunities globally, promoting a workforce with vast knowledge and expertise in the industry. In years gone by, the focus of NHES Care was solely on older people with complex needs and end of life care provision. Now, in 2023 it is widening its focus to explore care for young people with challenging behaviour and respite care. NHES has recently been announced as the winner of Most Compassionate Domiciliary Care Agency 2023 in the Greater London Enterprise Awards. Congratulations goes to NHES for the terrific work it’s doing, making such a positive difference to the lives of so many. Company: NHES Care Web Address: Contact Name: Anna Maximillian