Midlands Enterprise Awards 2022

26 | Midlands Enterprise Awards 2022 During this time, Zenzero has expanded its geographic reach with locations opening in London, Aberdeen, Inverness, Guildford and Fareham to add to their existing Warwick and Essex offices. Additionally, there are global offices and service desk support in Sofia, Bulgaria and Port Elizabeth, South Africa, to extend the hours it can support UK customers. Recently hiring new experts to offer more insightful knowledge of its services, such as the addition of a SOC service, Power BI, data analytics and digital engineering. The rise in new work models – such as working from home and hybrid schemes – has meant that organisations require more robust processes and systems to mitigate the risk to their networks. Zenzero has noted a marked increase in businesses’ appetite for more sophisticated cyber security. According to research by IBM, it takes on average, organisation’s 280 days to find and contain a cyberattack. It also costs companies about $3.86 million on average to deal with. Simply, cyber attacks are expensive and time consuming to manage and prevention is the best method in dealing with increasing cyber risks. This is spurring more businesses to seek expertise to protect their organisation’s data, people and reputation from attacks. During the pandemic, they invested in modern workplace, excellent network connectivity and unified communications services so that its customers could work as uninterrupted as possible. The team created quick start guides and ran webinars for organisations to support them during this time and focused heavily on the enhanced features of Microsoft Teams, maximising productivity and efficiency for its customers. 2022 has seen Zenzero build up its specialty support for various sectors and industries; delivering dedicated webinars and events for IT services is a competitive and growing market with organisations of very high calibre providing solutions across all sectors; differentiating in that environment is a difficult enough feat, but to be a market leader is a huge accomplishment. A task that Zenzero has eased itself into as this year’s leading Nationwide provider of managed IT services award winner. Zenzero is a leading managed service provider supporting over 10,000 users specialising in outsourced IT for industries such as education, financial services, professional services, health, and elderly care. Founded in Warwick and having its reputation for leading IT solutions within its surrounding areas. Zenzero supplies a broad array of IT services and looks to make proactive plans for its clients’ IT requirements. Its solutions are designed to help companies be ‘future proof’ and their account management team fosters strong relationships with customers providing a consultative approach to larger-scale projects and ongoing IT support. Leading Nationwide Provider of Managed IT Services 2022 Jul22016 financial services, education, health and elderly care, and professional services. Beyond that, Zenzero has increased the creation of eBooks and other free resources. Over the next 12 months they plan to run even more events and webinars, create more resources, and support their partners to offer more IT services and knowledge to UK businesses. Remaining focused on building solid partnerships, offering further expertise in its services, adding more geographic locations to provide 24/7 support, and working towards being the leading UK Managed Service Provider. Zenzero is an ambitious and innovative organisation. Their approach has led to being recognized as the most innovative company in the Midlands, a Cloudtango top 50 UK MSP and a finalist in the CRN’s tech impact awards for sustainable IT solutions provider of the year. Zenzero attributes this success to the hard work and attention to customer service by their team of more than 180 IT professionals. Adding the award for Leading Nationwide Provider of Managed IT Services 2022 to its list of achievements and will continue to strive for excellence. Contact: Adam Crossling Web Address: zenzero.co.uk 2022 has seen Zenzero build up its specialty support for various sectors and industries; Boasting a 98% customer satisfaction rate and, whether their clients have 100 users or 100,000, all calls that come through to its technical support team will find a dedicated technician who goes above and beyond to solve the issue. Their business has been rapidly expanding over the last 18 months, adding offices across the UK to enable Zenzero to provide more excellent coverage to more locations.