Scottish Enterprise Awards 2023

SME News | Scottish Enterprise Awards 2023 | 74 Best Property Management Company 2023 – Edinburgh & SME Customer Service Award 2023 Multi-award-winning 1LET is a residential property lettings agent based in Edinburgh, Scotland. Established in 2002, 1LET has grown exponentially each year following. The company offers multiple services, with a focus predominantly on fully managed services and has branched out to now offer self -managed, let only advertising, investment sourcing opportunities and day-to-day property management services. 1LET strives to offer exceptional customer service to landlords and tenants alike. 1LET is a property management company with a difference. They are determined to offer peace of mind when it comes to just about anything to do with letting a property and pride themselves on continually building trust with their landlords and tenants. The properties offered by 1LET are safe, comfortable, and well maintained, reassuring owners that their property is safe hands with their experienced team of property professionals. They are a company who adopt a personal approach, with an honest and open dialog, priding themselves on a personalised service being totally transparent and offering honest market appraisals right through to the day-to-day management of properties. 1LET operates as an independent company dealing with long-term residential lets in and around Edinburgh city centre. They aim to build strong relationships between landlords and their tenants with a view to inspiring confidence in one another and contributing towards making an overall positive impact on the letting’s environment as a whole. 1LET came out of the pandemic stronger than ever, managing to navigate the complex changes to the residential lettings market. Being members of ARLA Propertymark demonstrates 1Let’s commitment to best practice within the industry, with the majority of their team being ARLA qualified and the remainder working towards their Level 6 Award in Residential Letting and Property Management. This ongoing training and development ensures 1LET have a team of highly knowledgeable staff who follow all practices and are able to adapt to any changes in legislation. From the current 3% rental cap to the proposals to the changing Repair Standards set out by the Scottish Government. Landlords can rest assured knowing that they have a strong team behind them, who are knowledgeable and can trust they’ll always keep their clients on the right path. This path is forged by 1LET’s Manging Director, Ken Bell, who joined the company in 2008 as a Property Manager, and then in late 2021 to the delight of their staff, bought the company which has continued to go from strength to strength. As a recommended agent, rated highly by landlords, 1LET feels it is very important to continue offering a service where landlords and tenants are treated as part of the family. They hope to be able to bring its unique ethos to the short-term letting market in 2024, and continue nurturing strong, trusting relationships with clients. With over 15 years of experience on the Edinburgh property landscape, 1LET also helps many new and existing landlords with their property investment journey, using their property investment and sourcing service. As the recently announced Best Property Management Company 2023 – Edinburgh, and the winner of the SME Customer Service Award 2023, 1LET is certainly going from strengthto-strength and is set to continue its positive journey for many years to come. Company: 1LET Web Address: Contact Name: Kim Reid