Jul22457 As a long-established family run business, Page and Wells has gained a stellar reputation for its professional approach to estate agency. Having recently rebranded and invested heavily in a new digital marketing strategy, along with offering a superb marketing package, the firm is now perfectly positioned to take the local property market by storm. “We have had a huge amount of change recently,” explains its dynamic Director, Duncan Wills, who joined the company in 2005. “Now we are working with all the modern methods that an agency can offer and it has proved hugely successful in our share of the market.” Locally born and bred, Duncan has an enviable knowledge of the Maidstone and mid Kent housing market and is proud to run this longestablished company on a day-to-day basis, embodying and expanding upon Page and Wells’s already strong reputation for reliability and service. He enjoys the challenge of growing the business and taking it into the 21st century. “We are fully independent,” Duncan elaborates, speaking of the firm’s unique selling points and what it is that differentiates it from others in the fiercely competitive property industry. “We also do not put our staff on individual commission so they are all working for the good of the firm. This means you get an incredible customer experience.” Page and Wells includes all of its marketing within its fee structure too, including professional photography, virtual tours and dolls house floor plans, so that customers are fully aware of what they are paying and what they are getting for their money, prior to committing. In recent, years, the Maidstone area has experienced a huge amount of new housing and this is an ongoing plan which seems set to span the next five years at least – which is great news for Page and Wells. “The residential market is still very busy, with prices still far outreaching expectations,” he elaborates. “We are seeing a migration from London into this area as we have good links to the City for those needing to go. However, with the normalising of working from home, remote working and hybrid working, more families are settling outside of London where there is countryside living and excellent local schooling to boot.” Page and Wells, being a family run firm, has set core values which centre around providing a personal experience to each and every client to ensure complete customer satisfaction, from start to finish. When recruiting for new staff members, Duncan tells us that they will never look for generic salespeople, and instead are on the hunt for something different. “We like all of our staff to use their own personalities to promote the business,” he comments. “We have a work hard play hard attitude and we have a high retention of staff meaning they are all happy to stay with us. We also like to promote within and have many staff that started as juniors and have worked their ways up to be managers of departments.” It’s no surprise that Page and Wells won Best Independent Residential Sales & Lettings Agency in Kent. This is testament to the commitment and dedication of Duncan and all of the team. The future is looking very prosperous indeed for the small firm as he shares Duncan’s ambitious plans moving forward. “I would like to expand the business in the future and have an exciting team behind me who are all invested in the journey we are looking to take. We also want to continue to excel in the area we currently operate in and we will keep investing in our offices and staff to make sure this happens.” Contact: Duncan Wills, Director Company: Page and Wells Web Address: www.page-wells.co.uk With a prominent head office in Maidstone town centre, Page and Wells is a Sales & Lettings agent covering Maidstone and mid Kent with a network of offices throughout. Dedicated to providing excellent customer service, we find out more from Director, Duncan Wills, as it is recognised in the Southern Enterprise Awards 2022. Best Independent Residential Sales & Lettings Agency – Kent Page and Wells, being a family run firm, has set core values which centre around providing a personal experience to each and every client to ensure complete customer satisfaction, from start to finish.
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