SME News Southern Enterprise Awards 2023 | 16 CGT Lettings is often referred to by its moniker, “The Best Letting Agency in Gloucestershire”, and since 1987, has provided clients with specialist advice concerning lettings, property management, and the investment market. Across five offices and a team in excess of 40, the company’s dedicated and enthusiastic staff really help set it apart from the local competition. Furthermore, CGT’s member status in organisations such as ARLA Propertymark, The Property Ombudsman, and the Tenancy Deposit Scheme, further solidify the company’s claims of being the best, and the team take pride in the fact that customers will not be able to find more astute property knowledge in a 90-mile radius. We speak with Managing Director Nick Devonport, who tells us more about the company’s journey and subsequent successes. CGT Lettings boasts the much-deserved title of “Gloucestershire’s leading independent letting agency”, having grown drastically in size since its establishment in 1987, but never straying far from its family values and celebrating the importance of its hardworking team of experts. CGT searches for the best that the industry has to offer, and the team train hard and play harder. The organisation takes immense pride in enjoying what it has earned and what it stands for, having the upmost faith in its ability to be the best that it can be, and provide this same level of quality to its clientele. The company possesses a storied history, beginning with its origins as Cornerstone/David Baldwin in 1987, with five agencies opened across Gloucestershire. Three years later in 1990, the business began letting properties under the name David Baldwin, with the company’s founder noticing that this was a rapidly increasing industry. In 1996, the agency would acquire Cheltenham Residential Lettings, and re-branded to reflect this new and exciting name. Two years later, the freshly named organisation would acquire Horsleys, and begin its extensive expansion plan. As the new millennium dawned, the company opened a branch in Gloucester, naming it Gloucester Residential Lettings, followed by a Tewksbury branch four years later, which too was named after its location. 2006 brought with it the formation of a Ltd company, with the company adopting the name CGT as a reflection of its existing branches and rebranding the three offices. A Quedgeley branch would follow suit in 2007, followed by a fifth and final branch which opened in Stroud in 2015. In 2017, CGT opened the Gloucester Property Management Hub, with the purpose of providing the managing of all company properties from one centralised location. 2019 saw the agency acquire All About Property, as well as launching CGT Sales Ltd, a separate company which sells properties, further strengthening the company’s claim to the title of “largest independent agent in Gloucestershire.” For landlords, the company backs up the claim that it is the best at what it does, managing every stage of a tenancy from the start through to the very end. With more than 35 years’ experience in the Gloucestershire area, a higher proportion of the CGT team have chosen to undertake property qualifications than staff in any other local agencies. Only the best candidates are employed, because the agency is aware that the best staff provide the highest calibre of service and customer experience. For its tenants, the company is committed to sourcing the highest quality, most affordable, and well-situated home that a client could hope for. This is in addition to offering personalised assistance aiding customers across every step of moving into a new property, before subsequently providing outstanding customer service throughout the entire duration of the tenancy. With more than 1500 properties let under CGT’s management across its five Gloucestershire branches, clients can be rest assured that a strong portfolio and wealth of experience are behind every decision that the firm makes. CGT is an organisation that is immensely passionate about its values, with these acting as the guiding principles as the company continues to thrive within the marketplace. Its status as a family owned and run company from the beginning through to the present day represents a commitment to the individual and the personal, and there are many members of different families all working successfully within the company. The business ultimately sees itself as one big family, as well as holding the belief that its tenants, landlords, vendors, buyers, and suppliers are all welcome extensions of this family. Despite continued growth, the agency is determined to never lose this family approach, Best Regional Letting Agency & Property Management Company 2023
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