SME News Southern Enterprise Awards 2023 | 96 Family-Run Cleaning Small Business of the Year 2023 - Oxfordshire Based in Marsh Gibbon, Bicester Maids is a family-run business that offers a comprehensive range of cleaning services, encompassing everything from domestic to commercial to biohazard cleaning. Founded by Michael and Lucinda Wilson more than nine years ago, the company has grown into a successful small business, serving Bicester and its surrounding areas. Bicester Maids prides itself on the complete range of cleaning services it has the training, experience, and insurance to deliver. Its five key services are domestic cleaning of homes, carpet and oven cleaning, commercial cleaning of buildings like warehouses and offices, end of tenancy cleaning for estate agents, and biohazard cleaning. In particular, its biohazard offerings include needle sweeps, drug den cleans, trauma and crime scene cleaning, road traffic accident clean-up, and more. When Bicester Maids was established, its workforce consisted of only Michael, Lucinda, and their family, who worked hard to lay the foundations for the high standard of service they have become known to deliver. Over the years, the team has expanded significantly, now consisting of 15 well-trained cleaning professionals. Despite this impressive growth, Bicester Maids maintains the culture of a family business and the passion with which it was created. Each new employee is welcomed with open arms and treated like part of the family. At Bicester Maids, Michael and Lucinda aim to make a positive difference to people by providing them with a highly effective cleaning service that will improve their quality of life and living conditions. For many people, cleaning companies provide a valuable service that helps them save time and energy when they are stressed and busy. This service is also important to those who are struggling with their physical or mental health, since it can be hard for them to clean their own home. With a clean environment to live or work in, people are likely to feel less stressed and anxious, be more productive, and experience better health thanks to the improved air quality. As a result of its excellent cleaning services, Bicester Maids has received a plethora of positive feedback from its clients, which can be viewed on its website and through platforms like Facebook and Bark. For example, one review states, “I’ve been using Bicester Maids for four years now and have nothing but nice things to say. They always turn up and the house is always cleaned to a high standard. The cleaners are always polite and trustworthy. I 100% recommend them.” Furthermore, another customer explains, “I’ve had a few cleaning companies for a fortnightly clean and had to keep changing as they were either letting me down or the clean wasn’t up to scratch. Then I found Bicester Maids and they are fantastic! They come out and view the property, something none of the previous companies did. They have always come when they said they would, and the cleans are just brilliant. The team are so friendly, and the communication is on point. Thank you for all your help, Bicester Maids! Highly recommend.” For its excellent work in the field of professional cleaning as well as its exceptional customer service and innovative approaches, Bicester Maids has been named Family-Run Cleaning Small Business of the Year, Oxfordshire, in the Southern Enterprise Awards 2023. In the years to come, the company plans to focus on furthering its sustainability efforts. To this end, it has started to change the way it uses products to minimise its impact on the environment and is in the process of changing its fleet to fully electric vehicles. We wish Michael, Lucinda, and their team the best of luck in all their endeavours. Contact Details Contact: Michael Wilson Company: Bicester Maids Web Address: www.bicestermaids.co.uk
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