119 | UK Enterprise Awards 2023 May23395 Best Family-Run Logistics & Delivery Services 2023 Midlands-based company, DB Freelance Ltd provides small transportation and home delivery services with a personal touch. The family-owned firm boasts a fleet of 3.5-tonne vehicles delivering garden products all across the UK mainland. We take a look at the company in more detail with Owner and Founder, Darren Baugh. With the rise of online shopping platforms in the UK, the demand for home deliveries has skyrocketed and with it, the need for reliable drivers to make those deliveries. Home delivery drivers play a crucial part in making sure goods reach the buyer’s doorstep on time and intact. The drivers themselves are often faced with a range of challenges such as heavy traffic, unpredictable weather conditions and hard-to-find locations. Being able to navigate their way to each destination with professionalism and efficiency is key to maintaining the reputation of the client and ensuring the end customer is happy. Demand for online gardening products delivered directly to our doors is one area that has witnessed exponential growth. The COVID-19 pandemic, of course, prompted many to develop an interest in gardening. More people than ever before began to embrace spending time outdoors in their gardens. Wanting to create beautiful living spaces for themselves and their families has become a passion for many. Deliveries were essential during the lockdowns, and often, demand far exceeded supply. Despite the return to ‘business as usual,’ the convenience of buying our gardening products online has become an irresistible alternative to fighting our way to a traditional store. One company that’s committed to making sure customers receive their deliveries on time, every time, is family-run business DB Freelance Ltd. The company, founded in 2017, has bases in Cannock, Staffordshire, and Nantwich, Cheshire. DB Freelance’s fleet of 3.5t vehicles delivers anything from small garden planters to large garden offices across the UK mainland. Often working for household names such as B&Q, Homebase, Screwfix and Wickes, the company uses a combination of its years of experience and the latest technology to ensure great service. Darren says, “We don’t only offer a quick delivery service, we offer that high standard of customer service that you’d want for your customers. We provide a hand-delivered service and fulfil every customer need. We will take care of booking deliveries, and handle any queries or issues the customer may have once the order arrives with us. Our clients don’t need to worry once the order is with us – we take care of the rest. We’ve always made ourselves stand out from the competition by being available via all means of contact if our clients or customers need us.” Offering a premium service and matching the speed and efficiency of larger network companies, DB Freelance places a strong focus on its values. Integrity, trust, and customer focus are essential to ensuring the company guards its reputation as a trusted provider. Leading by example and bringing the best out of everyone are pivotal in the company’s efforts to maintain a strong team and build its workforce for future projects. Darren tells us, “Our unique selling points are our transparency, accountability and professionalism. Our staff are all driven individuals, with a friendly and positive approach to all situations. Everyone here is happy to pitch in regardless of their job description.” DB Freelance is currently seeking additional drivers to keep pace with demand. In the future, the company will also be looking to add a dropshipping department. To find out more, please visit the company website. Contact: Darren Baugh Company: DB Freelance Ltd Web Address: www.dbfreelanceltd.com
RkJQdWJsaXNoZXIy MTUyMDQwMA==