196 | UK Enterprise Awards 2023 Apr23190 International IT Supplier of the Year 2023 - UK Ikonic Technology Ltd has built its reputation on stocking and supplying high quality, ready to ship hardware from leading brands. It concentrates on supplying a service which not only meets but regularly exceeds customers’ expectations. This service is built on three core pillars, namely maintaining high stock levels, ensuring excellent speed of delivery, and building an enviable Ikonic team. It holds more than £15 million worth of stock at any one time. Approximately £10 million of this is allocated to its UK base of operations in Heywood, Greater Manchester. The further £5 million is to be found in the company’s German warehouse on the outskirts of Frankfurt. By investing in this amount of stock Ikonic are freed from waiting for deliveries to arrive from manufacturers, and able to provide its clients with the product they want when they want it. The speed of delivery Ikonic is able to offer is partly due to the level of stock it holds, but also thanks in no small measure to the commitment of its staff. Ikonic offers same day UK delivery, and next day EU delivery and worldwide shipping. The speed that it delivers cannot be underestimated as it allows its clients to keep their own customer promises. It even offers blind shipping services (similar to dropshipping, but without any supplier information on the BOL) so that its customers can ship to theirs even quicker. Underpinning everything that Ikonic does is its people. It boasts a 90+ team with a healthy mixture of experienced industry professionals and new talent, driven to succeed. Its account managers are professional, friendly, multilingual, and experts in their fields. The team are empowered to make decisions and are backed by Ikonic in those decisions. All of which leads to quality products being sold at competitive prices and shipped to customers at high speeds. Ikonic is a hardworking company with teamwork values at its core. The service, and most importantly the family atmosphere, is how the company successfully progresses. No one is seen as more important than anyone else at Ikonic. As far as key developments in the industry go, Ikonic thinks that the IT industry is waking up to the fact that it’s having something of a negative effect on the environment. It feels that it’s very important for the industry to reverse this trend, but believes this should go beyond planting trees to offset the carbon footprint. Ikonic thinks there needs to be a bigger focus on the circular economy. Already it is noticing a trend developing around the purchase of refurbished IT, especially amongst schools and the public sector. This is a positive start. As a British based company, particularly one based in the northwest, Ikonic benefits from the region’s innovative reputation when it comes to product and service development. Nurturing this progressive approach has helped Ikonic stay ahead of the competition in the UK and EU. It also genuinely believes it has recruited some of the best talent in the industry, though its approach here very much varies according to the role. Sometimes it might mean hiring experienced professionals, whereas at others it is about finding people with the potential to grow into something more. Looking to the future, Ikonic emphasizes the circular economy as being at the heart of its plans. It knows the market for refurbished products has gained pace quickly in this department. Additionally, in recent years Ikonic has significantly invested in specialist staff and services, such as its new keyboard reprinting. As a larger business within the industry, it expects to lead the way, and indeed it is. It has initiatives in place to lower its carbon footprint, as well as looking at its processes, in a bid to be carbon neutral by 2030. As recently announced winner of International IT Supplier of the Year 2023 – UK, in the UK Enterprise Awards, Ikonic Technology is certainly riding high. Well done to the company and its fantastic team for always going the extra mile. Company: Ikonic Technology Ltd Web Address: ikonic.com Contact Name: Guy Woodcock Ikonic is Europe’s leading IT distributor, having delivered IT hardware to resellers around the UK, Europe, and the rest of the world for over a quarter of a century. It is an independent business, not tied to any brand, but just selling great technology at the right price. The Technology Distributors
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