197 | UK Enterprise Awards 2023 Apr23158 Best Family-Run Funeral Services 2023 – East Midlands J Barlow & Family Funeral Service are a fully independent, family-run Funeral Directors dedicated to providing you with the highest level of service in your hour of need. We spoke to Joshua Barlow, the Founder of the Funeral Directors to gain a deeper insight into the business. J Barlow & Family Funeral Service provides personalised and compassionate funeral services to families during their loss. Founded by Joshua Barlow, the company aims to support grieving families by offering a range of options that honour the deceased’s life and legacy. With a strong commitment to family values and continuous improvement, J Barlow & Family Funeral Service has become a trusted name in the industry. J Barlow & Family Funeral Service specialises in offering tailored funeral services to families who have experienced the loss of a loved one. Its mission is to provide compassionate support and personalised assistance during the problematic bereavement period. By maintaining strong relationships with clients and continuously improving its practices, the company strives to meet their client’s needs and ensure their satisfaction. The company places a high value on treating everyone with respect, regardless of their status. J Barlow & Family Funeral Service understands the importance of small gestures, such as providing woollen hearts to clients. These hearts, placed both with the deceased and for the grieving family, bring comfort and symbolise the company’s commitment to compassion and empathy. Its unique selling point lies in its dedication to upholding family values. With compassion, empathy, and respect at the core, J Barlow & Family Funeral Service offers personalised funeral services that reflect the unique personality and life of the deceased. Providing a wide range of client choices, including traditional funerals and cremations, ensures that each family can create a meaningful and personalised service within their budget. In recent years, the funeral service industry in the UK has experienced significant changes. The Competition and Markets Authority (CMA) identified a lack of transparency and competition within the market. As a response, the CMA proposed reforms to enhance transparency and regulate funeral plan providers. In July 2022, the Financial Conduct Authority (FCA) introduced new rules to regulate funeral plan providers, ensuring consumer protection. To adapt to these changes, J Barlow & Family Funeral Service focuses on compliance with the new FCA regulations, maintaining transparency, and providing personalised services. These trends reinforce the company’s commitment to professionalism, trust, and maintaining the highest standards in the industry. J Barlow & Family Funeral Service contributes to boosting the corporate landscape in the UK by exemplifying the importance of family values and personalised care. By prioritising compassion and empathy, the company helps families navigate the difficult bereavement period with support and comfort. Their commitment to professionalism and adherence to regulatory standards sets a benchmark for excellence within the funeral service industry. The company seeks team members who share its commitment to providing personalised and compassionate funeral services. In addition to technical skills J Barlow & Family Funeral Service prioritises qualities such as empathy, respect, and professionalism. These qualities enable team members to provide crucial support and comfort to grieving families. When hiring new staff, the company focuses on candidates with relevant experience and training in the funeral service industry. Strong communication and interpersonal skills are also essential, as they allow staff to adapt to the unique needs and preferences of each family they serve. J Barlow & Family Funeral Service also provides opportunities for personal and professional growth, enabling team members to progress in their careers and take on leadership roles within the company. In 2023, J Barlow & Funeral Service has exciting plans to expand its services by opening new funeral homes in Eastwood and Nottingham. This expansion will involve hiring additional staff and investing in new facilities and equipment to provide the same high-quality, personalised funeral services for which it is known. With these new ventures, the company aims to grow, innovate, and continue providing compassionate care to bereaved families. J Barlow & Family Funeral Service is a familyrun business that has significantly impacted the funeral service industry through its commitment to personalised and compassionate care. By upholding family values, offering a wide range of client choices, and adapting to industry trends, the company ensures that families receive the support and comfort they need during their loss. With plans for expansion and continued dedication to excellence, J Barlow & Family Funeral Service is poised for further growth and success in 2023 and beyond. Company: J Barlow & Family Funeral Service Name: Joshua Barlow Email: info@jbarlowfuneralservice.co.uk Web Address: www.jbarlowfuneralservice.co.uk
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