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Posted 11th April 2023

AI Marketing: The Complete Guide For SMEs And Marketers

If you’re still on the fence about using Artificial Intelligence (AI) in your business, it’s time to hop off and join the party. With over 60% of marketers already using AI in their marketing activities, it’s a trend that’s here to stay!

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ai marketing: the complete guide for smes and marketers.

AI Marketing: The Complete Guide For SMEs And Marketers

If you’re still on the fence about using Artificial Intelligence (AI) in your business, it’s time to hop off and join the party. Withover 60% of marketers already using AI in their marketing activities, it’s a trend that’s here to stay!

Previously, companies with limited data resources could not deliver personalized marketing experiences as this was limited to large companies with deep pockets and piles of data. But now, AI is breaking down these barriers and leveling the playing field.

So, if you’re ready to see how AI can benefit your small business and transform your SMEs marketing strategy, let’s roll up our sleeves and get started!

What is AI marketing?

AI marketing is like having a digital marketing assistant that works tirelessly in the background, using the power of AI to analyze customer data, identify 2023 consumer trends, and make automated decisions that enhance your marketing campaigns (through real-time observations).

By analyzing the behavior of audiences, AI marketing tools can communicate with customers more effectively, delivering the right message to the right audience at the right time. Additionally, AI automates repetitive tasks, so marketers can focus on more creative aspects of their work. Basically, it’s a win-win situation!

Different types of AI marketing solutions

Artificial intelligence plays a crucial role in enabling marketers to connect with consumers. Here are some examples that illustrate how AI marketing functions:

  • Machine learning: With the help of sophisticated computer algorithms and digital processing systems, AI tools can analyze massive amounts of data and provide valuable insights. These tools can also offer guidance on marketing decisions, optimize campaigns, and maximize returns on investments.
  • Data analytics: Apart from the regular statistics collected for reporting, there’s a vast amount of data gathered during every online customer interaction. This data provides insights into customers’ actions and behaviors. Luckily, businesses can extract valuable insights from the data collected and use it to enhance their marketing strategies.
  • AI marketing ecosystems: As AI marketing technologies continue to advance, the capabilities of these platforms are expanding. With an AI-driven marketing ecosystem, businesses of all sizes can leverage cutting-edge technology to enhance their marketing efforts and stay ahead of the competition.

AI-driven marketing ecosystems are constantly evolving, and businesses are increasingly leveraging their capabilities to gain a competitive edge. For example, small businesses can now take advantage of omnichannel POS for Magento, which allows them to integrate their online and offline sales channels, offering customers a seamless shopping experience. With AI’s ability to analyze customer behavior, businesses can make more informed decisions, optimize campaigns, and ultimately improve their marketing strategies.

How AI supports your marketing efforts

With the global revenue of AI marketing expected to grow from $27.4 billion in 2023 to $107.5 billion in 2028, AI is becoming a marketer’s best friend. Let’s dive into some of its uses:

Data analysis

AI marketing tools analyze customer data in real-time, identifying patterns and trends while delivering actionable insights. These AI programs are adaptive, so they continuously develop with every user interaction. Additionally, AI rapidly sifts through vast amounts of data, securing the best of the best insights for future marketing campaigns.

Content creation

AI can now create written content that sounds like it was authored by a human, leading to the development of numerous AI tools that can generate short-form and long-form content, such as ad copy, production descriptions, and social media updates.

With the help of AI content detectors, businesses can ensure that their content is free of plagiarism and follows ethical standards, making it more trustworthy and appealing to customers

AI also assists you in refining your own writing, automatically editing your work, and suggesting the most effective tone to use in your content.


It’s not only cloud call centers that utilize chatbots to their advantage. AI-powered chatbots handle customer queries while providing exceptional personalized assistance. 

Chatbots have reached a level of sophistication where customers are frequently unaware they’re not interacting with a human. Moreover, they make it simpler to provide instant assistance on a large scale, even if your team is small.


AI marketing can personalize content based on customer behavior, preferences, and interests. For example, using 2D animation software, marketers can create videos tailored to individual consumers based on their past purchases. 

Web pages, social media posts, and emails can all be adapted to fit the users’ past preferences – such as clicking a link or subscribing to a service. Additionally, AI identifies customers who may be at risk of disengaging and enables digital marketers to rekindle their interests.

Lead scoring

AI marketing scores leads based on their behavior and identifies those most likely to convert. It also assists in securing your target customers’ location and discovering untapped markets.

Automate newsletters

With the help of AI, you can automate sending newsletters to your prospects, customers, or partners. For instance, if you’re a business offering RingCentral alternatives like Dialpad,  you can use AI to automatically fetch and select the best articles to include in your newsletter, all without any manual intervention!

What’s more, AI-powered newsletters can learn the preferences of each recipient and send them personalized content that they’re more likely to engage with. This means marketers won’t have to curate content themselves. 

AI marketing can also help businesses save time and improve efficiency by automating social media bulk scheduling. With the help of AI-powered tools, businesses can plan, create, and publish social media content for multiple platforms all at once, allowing them to focus on other aspects of their marketing strategy. This feature can be especially beneficial for small businesses that have limited resources and need to streamline their social media efforts.

How to get started with AI marketing

Now that you understand AI marketing’s potential, it’s time to take action and start implementing. Here are four essential steps to help you along the way:

  1. Assess your business needs: The first step is to assess your business needs and identify areas where AI can provide the most value. Consider your pain points – where you can help improve customer experience and your long-term goals. 
  1. Research available AI solutions: Once you’ve identified your business needs, research the various AI solutions available. Look for tools that align with your marketing goals and have a proven track record.
  1. Adhere to data privacy standards: Before implementing your new marketing program, make sure your AI marketing tools do not compromise data privacy standards in personalized marketing. It’s important to program appropriate privacy standards in your marketing.
  1. Maintain data quality: As AI marketing collects vast amounts of data, it becomes better at making effective decisions. However, if the information it receives is not standardized or contains errors, the insights will be inaccurate. That’s why marketing teams must collaborate with data management teams.

Unleash the power of AI in your marketing

By leveraging AI technology, you can boost your productivity and efficiency – regardless of the size of your marketing team. With crystal-clear insights into customers, your marketing will always be accurate and on-point.

Categories: Business Advice, News, Technology

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